Well thank you, once more. You have been absolutely grand. I was in Amazon for several hours yesterday without getting a single IE popup--HOORAH!

OK so here's what I've got in that "etc" folder now: all those previous folders I named to you in the last message and a text document (.txt) called "Hosts" that contains a notepad-created list of...

Dear Kaninelupus,

I got rid of/fixed the items you indicated in HijackThis and then I went to that link on the web that tells how to reset the hosts file. But when I went into the Etc. folder...

Hi again,

So sorry to take so long to get back with the log file. I went to sleep with the computer still doing full scans via the anti-Malware and the Adaware....then was out with friends till 6...

I have NOrton 360 Anti-virus

OK, it's definitely malware, I guess, because IExplore did another popup even after I did as you suggested.... How do I get rid of Malware?

Sorry to show my ignorance again, but what's AV?

thanks! I'll try that other thing in the meantime....

BTW, what AV are you using, just so can get some idea of how likely an infection actually...

I just had another IExplore popup when I entered Amazon.com, so I guess you must be right--it must be Malware. Any suggestions?

thanks!
Kathleen

p.s. Under the Advanced tab of Options in FF I just did a check to see if FF was my default browser and it says it is. I hope that clinches it.

God bless you, kaninelupus!
To quote Babu of Seinfeld, "You very good man."

So far so good, as far as the IExplore popups go (I really wish I could permanently delete IExplore from my...

Dear Kaninelupus,

I was only waiting to get the password export add-on for FF (you said you'd attached it to the previous post, but I couldn't find it) to get started working on this problem. The...

Hello again,

Did you say you had a password export add-on for FF? I didn't get the attachment if you did attach it to the last post--but I'm ready and rarin' to go with every procedure you...

Thanks so much for your quick and helpful reply! I'd love to set up a new FF profile, if you can guide me through it. IN the meantime, I did succeed in getting Google back to being my default--I went...

I'm having the same problem I had a year ago, only this time around the solutions we tried (successfully) last year aren't working anymore: I've somehow lost the ability to have Google as my default...

I found out if I scroll down to keywordURL and click Reset it resets back to google. It works now. Thank you so much again for all your help!!

I can't tell you how grateful I am for this help.
I wasn't able to locate either browser.search.selectedEngine or browser.search.searchEnginesURL in the list of configurations. I tried tweaking two...

Unfortunately I have no AIM icon anymore to click on. The one in the navigation bar won't let me click on it.

I have searched through and read several sites in vain while trying to correct a recent problem: I downloaded AIM for chats and despite the fact that I unchecked the "Make AIM my default search...