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Forum: Troubleshooting Dead Machines Jun 21st, 2006
Replies: 57
Views: 52,136
Posted By nickcaughman
AS A FINAL UPDATE:

I talked to HP Total Care and was directed to one of the highest available HP Corporate positions. I talked to a lady (who I was lead to believe was up with the CEO) and she...
Forum: Troubleshooting Dead Machines Dec 29th, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
I just gave it to someone that works on laptops that I know for sure can fix it. He said he would overlook it and fix the necessary problems. He charges around $75/hour and includes the charges to...
Forum: Troubleshooting Dead Machines Dec 22nd, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
I just talked to HP and they said that the BIOS chip was embedded in the motherboard, and the entire motherboard needed replaced. The motherboard will be $550 to replace, and I think that it is...
Forum: Troubleshooting Dead Machines Dec 22nd, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Thanks so much, did you ever figure out if my model has a dual-BIOS or if the BIOS chip is soldered?
Forum: Troubleshooting Dead Machines Dec 22nd, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Update
I have thought the entire thing over, and talked a little more with HP Total Care (their fixing station), and I think I am going to to ahead and send it in and have HP fix it themselves. ...
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
HA HA, I just had to laugh...I did give HP a piece of my mind. I told them that if they were smart enough to actually know when someone is good enough to suppor their customers I will die. I told...
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Ok,

Well, before I answer those questions, here is a link to where to order replacement parts for my product:

http://partsurfer.hp.com/cgi-bin/spi/main?sel_flg=modinfo&model=PAV_ZE5100

Now,...
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Also, just in case you couldn't find my laptop on the HP website, I found it and got a link for it:

http://h10025.www1.hp.com/ewfrf/wc/product?product=214326&lc=en&cc=us&dlc=en&lang=en&cc=us
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Thong_Inspector,

What does "power filename ect" mean? I am sorry for being confused....I also went ahead and contacted the BIOSMAN website to ask if they carried BIOS replacement chips for HP...
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
This BIOS Flash utility, would this do anything for me?

http://www.biosman.com/bios_flash2.html
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
I am not afraid of spending any money. The problem is, I do not know which chip to buy or anything. I've built computers, and when I do so, I just screw the motherboard to the risers and thats...
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Not that I recall. But I only tore down to a small portion of the motherboard. There were hundreds of layers of chipboards, and I saw the battery after tearing the keyboard out.

I didn't go any...
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Suggest YIM Chat?

I really need this laptop quickly for work or need to know its fried and needing work, so I think that we can get answers transferred a whole lot quicklier with an instant...
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Oh, I understand completely. You probably don't know a lot about my model of HP. I just can't believe it didn't work after all that trouble. I really don't want to have to send it back to HP,...
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Well, I don't know what you really mean, but we took the actual battery for running the computer without power and unpluged the AC. Should we have waited 2 hours before opening it up? Is there...
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Oh yeah, by the way, I wish I was informed this sooner, because I just took the entire laptop apart, took out the battery for 30 minutes, and put it back in and put the entire thing back...
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Ok, I was having fan trouble, as I stated, so I emailed HP Support about it. They gave me some excutable to download that would update the version of the BIOS and fix that problem. I downloaded and...
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Now, two questions, if it soldered on, how do I remove it without damaging the surface of the motherboard (knowing how sensative it is), and if it is not soldered, how do you remove it. Is there a...
Forum: Troubleshooting Dead Machines Dec 21st, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
Well, the only problem is that this laptop is about 2 years old, so I don't think the motherboard on it would be soldered.
Forum: Troubleshooting Dead Machines Dec 20th, 2004
Replies: 57
Views: 52,136
Posted By nickcaughman
I have a serious problem with my HP Pavilion ze5155. Let me start from the beginning of the story to give you the "full detail". I was interested in an HP Pavilion laptop, so I was recommended for...
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