ok thanks ... if its easy for you to remove information - would you mind removing my surname in the logs? (My full name appears throughout them).

Thanks for your help,
Charlene

Hi,

I didn't realise it wasn't possible to delete the posts ... Whenever my name or details are searched on the internet this thread comes up which gives everyone all the data on my computer - can...

Hi,

How do i now delete this thread i started? I want to remove my personal details and cant see the 'edit thread' button.

Thanks,
Charlene

Hello i was wondering if someone can help me i am using roxio easy media creator 8 to burn dvds to disc - i tried two times to burn a movie and both times failed. i have now lost around ten gigabytes...

Thanks again!! I'll give what you said a go :cheesy:

Yeah it seems to be working fine, I haven't had any viruses detected so far!

Thank you for all your help !! :cheesy:

Hello,

Did everything you said, how does this log look??? :eek:

Thanks!
Charlene

Logfile of HijackThis v1.99.1
Scan saved at 19:13:05, on 07/08/2006
Platform: Windows XP SP2 (WinNT...

Hi,

Thanks for replying so quickly. The system restore worked, here is a new hijackthis log:


Logfile of HijackThis v1.99.1
Scan saved at 15:28:03, on 06/08/2006
Platform: Windows XP SP2...

Hi,

I followed everything you said on your last post, however, I put the computer into safemode using the 'run' option in order to delete some folders you said. When it boots into safemode it...

Hi,

Thanks. I did 2 scans - Bitdefender and Housecall. And then I did the trojanscan - I do not have any results for this scan as it did find things and I was quarantining them and my screen went...

Hello,

Thank you very much for your help. I just tried to do the first process (download and install ewido anti-spyware tool) which was fine. But when I tried to run the program it came up with a...

I have a trogen called QLowZones and it says something about b.gates in my temp files. I can't remember the exact wording as it hasn't popped up on my McAfee virusscan recently, however, I think I...