The only drivers and utilites disk there is, is for the modem. Which I can't even use until I get the resolution up. I'm going to go to the Dell website and see if I can find anything that might help...

Well, now this is really interesting. When I did a properties on the Vid card, this is what I got:
Standard PCI Graphic Adapter
Am I looking in the wrong place for it? I've never had to look up the...

Ok, I've looked through all of her disks, and I can't find one for her video card. I don't even know if it originally came with one, since I know Dell doesn't always give you all the disks you need....

A friend of mine sent these instructions, and I'm ever greatful to him. Hope this helps someone who had the same problem I did.

First of all, backup all crucial non-Windows data. That includes...

I will do that :) Thanks again!

Well, we have the hard drive reformated, but have developed a new problem. As I mentioned, my mother's computer has Windows ME. We can't get the resolution to change. It's at 16 colors and the 640...

A friend of mine sent me the instructions on reformating a computer with Windows ME without a restore disk, and we now have a reformated hard drive. If I may, I can add a new thread with the...

Ok, I have written this down and will mess with it tomorrow. I have a headache trying to fix the danged thing LOL I will let you know what happens tomorrow :) Thanks bunches!

What do I have to do to do that?

I have done this already, but it doesn't clear the hard drive. Only reinstalls Windows ME. Guess I'm going to have to call Microsoft LOL Thanks anyway :)

I have all the disks to put everything back in, the OS, monitor, programs and such. I just don't have the disk to wipe to the hard drive. I know my niece has ME and had to call tech support at...

Hi everyone, I'm HaloGal. I'm not a computer genius, but I know enough to get by LOL
I have a problem with my mother's computer. We want to reformat the computer, but we do not have a restore disk...