This isn't an answer so much as an observation -- recently I've seen a number of XP systems with 5+ year old hardware have trouble booting with USB devices such as printers / scanners / external hard...

Got a suggestion toward which I'm leaning from another forum -- USB power issue on boot. As other USB devices don't have the problem and it is only when this printer is turned on that we have the...

Spent some time repairing the MSN install instead of focussing on the PPS. All files now downloading work, so I am going to assume that was the problem.

Thanks for replies.

Just PowerPoint Viewer 2007. The file does play on another PC (XP) with the 2007 viewer installed. Some PPS files on the computer play -- and, oddly, it is only those downloaded from MSN that don't....

Thanks cguan_77. I should probably have included that link for the Vista equivalent of PPSFix for information here.

Sadly, that isn't the problem here. It would have been nice.

Any other ideas?

I was called in to work on a machine running Windows XPHome SP2. It is HP hardware, about 5 years old. 1.5GB RAM. Was running well until the owner uninstalled a previous HP AIO (HP PSC 5610...

I'm working on a Vista Home Premium machine for someone. Its a new Toshiba laptop and works well except for retrieval of some attachments, most notably PPS (PowerPointShow) files. Her ISP is MSN and...

Just a quick note to those who may be called on to give support to family/friends on Juno.

I was called in after a friend spent over 2 hours on phone with Juno because though email would connect,...

There are reports of SP3 machines being unable to update further ... something to do with WGA corrupting. Sorry I don't have an answer, but maybe it will give you something to google.

Have you tried to boot to safe mode? You do that by gently depressing the F8 key when booting. If you can get into this, my bet would be on an issue with the Norton.

If you have access to another...

Which version of Windows? Which version of OE? Which version of IE? Is she missing any of the scripting updates from MS?

I had a client with this problem and we found his anti-virus had deleted...

I don't know if you wanted to do all image/terminal print connections, but I remembered the software I was thinking of: http://www.imgmaker.com/content/products.asp

I don't know about the specific software you are referring to, though I vaguely remember hearing about sonething like that. Do you have a server on the LAN that can install the drivers in its queue?...

In addition to the solutions mentioned, Lexar has some drives that can be used encrypted or unencrypted.

Agree with Johar75 -- if you don't want Office2007, 2003 works.

You may have .chm files compiled in an older compiler. http://www.microsoft.com/downloads/details.aspx?familyid=6EBCFAD9-D3F5-4365-8070-334CD175D4BB&displaylang=en contains a download to run for...

Sounds like you may have different rights through the proxy server.

Many users forget to put an Admin password on XP. If you boot into safe mode you can access the Admin login -- there you can change/remove any "user" passwords.

While you are at it -- ADD an ADMIN...

If you repair 2000, and I agree with Darren about its ease of use, you might consider incorporating ERUNT (http://www.larshederer.homepage.t-online.de/erunt/) and a good driver backup app. ERUNT lets...

Which version of Vista? (i.e. Is this Home Basic or higher one with BitLocker/)

Which pendrive? (ie. Is it one with U3 software?)

Do other USB devices work?

This is an excellent question.

What I've been told by others is that this is part of the Vista security. The question does not mean you cannot copy, it just asks if you want to (it presumes if you...

MS isn't big on allowing (much) old versions of their products to work on newer OS's. I've read of a couple running Office 2002 Word but having trouble with VBA and Excel/Access functions.

The...

There have been intermittent issues with CHM on vista. The most common:

1) You may not have a real CHM file, it may be HLP (WinHelp) file rename (HLP is not supported on VISTA). If you have...

This is an interesting academic challenge, but the gent remembered an old laptop in the closet. This scanner has drivers for it, so we are going to hook that up for scanning to avoid the problem.

I've noticed this problem with some machines that have run an optimization utility to turn off autoplay on CD/DVD drives (USB sticks are sometimes initially read as CD drives). Turning autoplay back...

I've been reminded that USBScan.sys in windows only supports one instance of a USB scanner on a machine at a time.

The user for this machine is not very saavy, so enabling/disabling services,...

Does anyone have any experience installing the Cyberview X-SF (slide) scanner, model PrimeFilm3650U on an XP machine (the one in question is XPHome) that also uses an HP AIO (PSC1350) printer?
...

If it wants an LPT port, can you "capture" one and direct it to a networked printer? There are now a number of print servers to share devices over ethernet (we just got one from TrendNet that will...

Disconnect the external drive and reboot. Enter the BIOS setup and navigate to the setup priority (or setup order) screen.

While some BIOS's will tell the difference, some versions think a USB...

Working fine for me -- both direct login and POP'd for mail.

On your D-Link625 -- I'm also using Earthlink ADSL. Had to setup their modem in bridge mode, then configure router to handle DHCP, etc and pass the Earthlink login. (They've got instructions on their...

I don't have a fix, but maybe it will jog a memory for someone out there ...
I know a guy with a Gateway -- came installed with XP Pro ... SPs have been applied as they came out. It does the same...

On a number of Thinkpads, your can enter without a BIOS supervisor password if you hold down the F1 key during bootup. No guarantees, but its worth a try.

To each their own. I use it for some circumstances. JV16 is still one of the best (and the last freeware version still works on XP). Regseeker looks like another good option --- some of this is in...

I am confident using it because I have not found any problems with commercial apps.

I have, however, found problems with a few custom apps put together for some SMB groups. Most of these have to...

I agree CCleaner is great! Caution, though, if you give this to a newbie, only let them run the cleaner (not the other utilities) and only after you've analyzed to ensure they have nothing that could...