the first part is set to "0"
IN the 2ed part HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
I have no explorer folder listed onder Policies.

I'm not sure...

Thanks for the reply
See attachment for picture of shut down box that does not appear after running any app's or internet.

As a matter of fact that is how I shut down my computer now. Instead of...

Rebooted computer and tried the start turnoff computer button and the box appeared . Did not use yahoo browser but accessed internet with "internet Explorer". tried start button and no box would...

Did a "Find" in regedit ,PowerDownAfterShutdown and the number is"0"

Did a "find" in regedit for PowerDownAfterShutdown and the number listed is "0"

XP 2ed edition

I just completed a thorough scan with Malwarebytes Anti-malware and it didn't find any problems. It did not slove my problem but at least I Know my computer is free of malware.

Thnaks anyways.
...

HoustonIT

Thanks for the reply. Just downloaded Malwarebytes Anti-malware, installed and ran a quick scan and found no problems identified. Will run a thurough scan tonight befor I sut down for...

when i click turn off computer in the start menu the[stand by , turnoff ,restart box ] does not appear. I have Dell xps 400. I just quickly touch the shutoff button and the computer shuts down...

Have ony use DVD for 6 data and Picture discs, Have used the cd many times.
I opened the dvd tray and looked inside with a flashlight but would not know haw to clean as i can not even see a lense...

As i mentioned. It is not a Roxio problem as my windows dvd burn software does exact same thing. recognizes cd's but not dvd's. and it Roxio has worked many times in the past.

All critical os...

Also !!! Treid windows multi media burner and it did same thing ,,, recognized cd but not DVD.

thanks for trying. No rixo software up dates. Updated Adobeto 9.0. but did a system restore back 45 days which reverted bak to adobe 7.0 and still no luck.

Funny it works for cd's but not...

I have a dell xps400 with an HL-DT-ST DVDRW DL burner. I am using Roxio Creator IO Dell edition, that came with the computer when i purchased it new 18 months ago.

It is a 3.2 gig with 2 gig ram....

Thanks for the valuable information. I just Googled this site and registered.

Both my MSconfig and Help Center would not open useing the START, Run, for msconfig AND using the START, Help support...