yea it did reboot during the install and it wasnt the beta version.
managed to do as you said Dani and reinstall via safe mode so everythings is back to normal thanks guys for the help

ok checked the web and realised that its to do with IE7 what a surprise seems a lot of people have try downloading and installing internet explorer 7 only to have files removed i will try to rectify...

i havent tried safe mode but think it shouldn't be a problem

quick question where would i find the Normaliz.dll file? should i just try to google for it?

i'll try safe mode tonight and have a...

ok checked out my computer and when i booted it up i got the following message

"this application has failed to start because Normaliz.dll was not found. Re-installing the application may fix the...

good point as you stated the fact it turns on and gets to the desk top is a positive point to keep in mind.

i will take a look when i get back home and fill you in with more details.

thanks

:cry: i have left my pc on for a few days downloading everything was fine, i go to work this morning and my gf tells me she was using it and it "suddenly shut down" asked her if it was hot she said...