You might note the computer IP for that unit and if he comes back with a similar issue in the near future try to ping it from another computer, this could be a failing NIC. When this happens on a...

Glad to be able to help you with this. Good luck to you in the future and remember don't ever smash that face too hard you may one day need it for something other than a hammer.

A this point I need you to take the side panel off your computer and look at the motherboard. The board should have printed on it a manufacturer name - ASUS, INTEL, GIGABYTE, MSI..., I nee3d that...

OK, first please try and do me the favor of using proper english in your responses since trying to help you solve computer problems without seeing the computer is difficult enough without trying to...