If you couldn't get in, how did you manage the bitdefender scan in the first place?

One thing you might try is removing the hard drive from your computer (if its a desktop?), hooking it up to...

Hello!

First things first, don't panic! Its just a computer- there's always ways to fix it. It's all about level of severity.

Alright, I quickly glanced over your HIJACKTHIS log, but I'm no...

Does this computer have a recovery partition or did it come with any recovery CDs?

Also, can I have the make and model of the computer?

Thanks!

--The Commodore

I've had similar situations before....

Sadly, the only thing that fixed it in my case was a recovery. Do you have a recovery partition or CDs for this computer?

I do have one idea that you can...

Slave the hard drive to another computer and run as many scans as you can.

Also, if you can (before or after) get into safe mode with networking by pressing F8 at startup, try downloading and...

Alright, I'll see what I can do for you.

First and foremost, pick either AVG or Norton (which edition of Norton is it? 2007 or later? Or earlier?) Uninstall the other. The two anti-virus programs...

I never got a chance to return and help my friend, and he never had the time to fix up the computer. His got repaired and returned to him by HP, so it is no longer an issue for him. Thanks for your...

As much as I love McAfee, I know that it- and any other program- can't catch everything. Nothing does. Just run a few of those online scans, different ones!, and see if that works.

Try my other...

Hey guys,

Thanks for all your help on my last issue with my own laptop. Now I am helping my friend with an old junker he has that has been running slowly and strangely. It has Norton 2004 and...

No word on your current protection status then?

Your log looks clean to me, but get something to keep it that way!

All the best,

--The Comodore

Run another scan with Hijack This, place a check by both of those, and click "Fix Checked".

Here is some information on your infection:...

It sounds like you have a resuscitating piece of malware. What antivirus program to you use? (You should update all your protection (antivirus and antimalware programs) and run full scans, first off....

O2 - BHO: (no name) - {17E194EC-5C4D-4D32-97A7-3F79EE5C8C78} - c:\windows\system32\atidemgrv.dll

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program...

Once you do that, restart your computer, update your antivirus and antispyware programs(what do you have?) and run full scans. To remove the disabled worm (and anything else nasty that may be...

Don't need to do anything further, really. You should just make sure you have good defenses (Something let your problem through!), updated windows and your antivirus, antispyware, and firewall...

http://www.liutilities.com/products/wintaskspro/processlibrary/spoolsv/ said it was- but the other sources say its legit. Sorry about that! (But that's why I said to wait for others :p)

All the...

Try my earlier suggestions. Here's an updated list of free online scans:


CA Virus Scan: http://www.ca.com/us/securityadvisor/virusinfo/scan.aspx

CA Malware Scan:...

You're probably infected with some malware. No worries!

I'm pretty new to HijackThis logs, but I did some digging and figured Spoolsv.exe (near the top) is something that needs to be fixed. Its...

Good thinking :p

Thanks, I'm marking as solved!

All the best,

--The Comodore

Alright. Which ones do you recognize as orphaned?

Thanks,

--The Comodore

Thanks for all your help, guys.

As for the "Tutting" from crunchie, I got AVG as an *on demand* scanner, temporarily. Geez, I said it *might* work. :p (The article I referenced in that post said...

Just this one, the other one, or both?

Either way, you're welcome.

Happy surfing,

--The Comodore

Hey guys,

I was running some antivirus scans from my Ultimate Boot CD (UBCD, www.ubcd4win.com) last night in an effort to find a solution for my inability to delete some folders on my D: drive...

Good call.

Norton isn't the best, but it's getting better. It makes for a pretty good backup- but I get physically queezy when I think of it being the front-and-center antivirus program on a...

Don't run two antivirus programs at the same time! (I wish you could but it's a bad idea). They'll conflict with eachother (espeically the active protection), each will think parts of the other to be...

Just looking at you HJT log, (I'm new to them, so I'm trying to read as many as possible to get used to it) Do you have Norton antivirus and AVG antivirus installed? Or was that AVG antispyware?
...

Just a thought... Is Norton the only one that has free trials/subscriptions that go out with store bought computer? (Though I think I've seen a few McAfees around) Do any other companies do that?
...

You should start a new thread for this I think- just post everything you did and give it a title describing the problem. I don't have time right now to post some help, but I should be free soon.
...

Some info and a description of the problem would be nice.

Also, your problem is not unique- I just answered a post similar to this. Scroll down The Viruses forum until you find "Computer...

Don't worry!

First, clean junk files off of your computer- just in case its hiding there. This will help you: www.ccleaner.com

Then update whatever virus/malware protection you have and run a...

:p

Try posting it in the Hijack This forum for a faster response maybe? You should still probably run a few of the scans, at least, that I recommended.

Good luck,

--The Comodore

Wasn't Ewido bought up by AVG? Just wondering.

I can't read your hijack this log, but I have a few tips.

Download Asquared free: http://www.emsisoft.com/en/software/download/ update it, and run...

Well, that is usually a sign of spyware- but if you scanned it with everything you've got, then you're probably clean.

Use Startup inspector (as I listed above)...

Alright, so your options are a bit limited for upgrading your processor, but lets see what I can find- This is only if you are still slow after all this stuff.

What do you do with your computer,...

Glad I could help. Sorry about the sheer length of my post, but speeding up slow computers is one of my favorite topics (along with fighting viruses/worms/malware/hackers and cradling a new CPU in my...

Thank you,

I agree about Norton and Mcafee. I have always loved Mcafee, it seems to be a very good protection choice, but its supposed to be similar to Norton in that it has bad detection ratings?...

You should still outsource some scanning (using an online scanner) to be safe, and try some of the other things.

All the best,

--The Comodore

Did you try all those (albeit many) suggestions? What were you doing when it crashed?

If so, or if these don't work for you, you still have many options open!

You still can boot off of your...

I just heard about this Vundofix thing about two hours ago. I gave it a cursory glance- isn't it created specifically for one malware or one family of malware? Or am I missing something? (Not being...

Just wanted to add a little insight here for you guys. I think that by CPU yayaymmm means computer, not processor. That threw me off for a minute there, just wanted to save you all that minute :)
...