As Crunchie said, Avast.

I highly recommend it, it has stopped many things on my desktop, and my previous laptop.

So, all in all, Avast is the best!

Cohen

Alright,

Can you pls go into Add / Remove Programs - Start > Control Panel > Add / Remove Programs, and remove all Java Components

Then go to www.java.com and download and install the latest...

Log Looks Clean to me :)

Just make sure the Viewpoint Manager doesn't appear in the Add / remove Programs (Control Panel > Add / Remove Programs), If it is, uninstall it.

Otherwise, it's good...

lol, i totally agree!

Cohen

Beautiful.

Alright, well if you have any problems, pls come back and we can proceed with further instructions and removal tools.

Cohen

Alright:

Pls do the following, and the instructions carefully.

================

Your Java Runtime Environment is out of date. Older versions have vulnerabilities that malware can use to...

Alright, there are a few things that need to be fixed.

Bare with me, i'll type up some instructions.

Cohen

Can you pls download and the use the latest HJT.

Download it from here (http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis).

Thanks,

Cohen

Hello,

Can you pls do the following:

1. - Download Malwarebytes' Anti-Malware (http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button)...

No, but the virus could cause it to lag, crash, or anything, so i would recommend that we get the virus fixed before you do that.

Sorry,

Cohen

Pls follow my instructions because your MBA-M is out of date and you took no action, so it means it did nothing! So you need to follow my instructions

Also, to update MBA-M go under the update tab...

Easiest way is booting into safe mode....

But, otherwise use Malwarebytes Anti-Malware, that is the best way. So we can make sure that the virus has gone. Pls do the following:

Can you pls do...

thakkar2000,

Pls do the following:

1. - Your MBA-M is out of date, pls do the following:

* Open MBA-M
* Go into the update tab
* Hit Update, the Latest version is 1.31 and Database...

There are a few things i want you to fix, but i'll wait for crunchie to post back with his instructions.

Cohen

Alright, here we go.

============

Go into Control Panel. Then into Add / Remove Programs and Remove All the Java Components.

Then go to www.java.com and download and install the latest Java....

Alright,

there are a few things that need to be fixed, i'll get back to you with instructions.

Cohen

Alright, can you do the following:

Please download ComboFix by sUBs from HERE (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) or HERE (http://subs.geekstogo.com/ComboFix.exe)
...

kekerules - How is your PC going now??? Are you still having problems????

There are still a few things that still need to happen, but i just want a report first.

Thanks,

Cohen

kekerules - Pls download the latest HJT from here.

Also, can you pls follow the below instructions for Malwarebytes. Can you pls follow my instructions very carefully!!

1. - * Go into MBA-M
*...

Just looking at your combo fix log, it looks like your java is out of date.

Can you pls go into control panel > add / remove programs, and remove all Java Components.

Then go www.java.com and...

aaahhh... yes, it is a setting under Internet Explorer, Reset all of the settings and then you should be right.

Cohen

Beautiful, Log Looks Clean to me :)

Are you still having problems?

Cohen

* Pls run Hijackthis, mark a check next to the following:


O4 - Global Startup: Event Reminder.lnk = ?
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
...

Beautiful, just next time pls post your combo fix in a reply.

Also, bare with me, i'll type up some more instructions, some things need to be fixed.

Thanks,

Cohen

lol, Crunchie and i posted at the same time :P

Cohen

Alright, there are still signs of infection.

Can you pls do the following:

Please download ComboFix by sUBs from HERE (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) or HERE...

Follow as Crunchie said, here are some clearer instructions for MBA-M


* Update MBA-M, the latest MBA-M is 1.31 and Database Version 1525 or higher
* Once the program has updated, select Perform...

Alright sounds like it is still there.

As for the Entries, they are to fix a few things on your PC, but not necessarily for the trojan.

Pls do the following:

Please download ComboFix by sUBs...

Alright,

Can you pls update your MBA-M, update it under the update tab, it should be database 1512 or higher. Then pls run a scan again.

Then, download Hijackthis...

Try using internet explorer.

Cohen

Alright, download it from here (http://www.mediafire.com/?itn0bt0uult).

Continue my instructions as posted previously.

Thanks,

Cohen

Hello,

Alright, let's try combo fix.

Please download ComboFix by sUBs from HERE (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) or HERE (http://subs.geekstogo.com/ComboFix.exe)
...

Alright, Sounds like Malwarebytes has fixed the problem.. There are still a few things that need to be done.

==============
First

Pls go to www.java.com and update your java. As it is way out...

All clear, from my end :)

Go ahead with Creating a System Restore Point.

Once that is done.

Then, it's clear and clean.

Just remember if you have any other problems to come back with a...

Alright,

First of all, your java is out of date, so can you go to www.java.com and download and install the latest java.

Second, Malwarebytes is still out of date for that last log.

* Pls go...

Yes, pls uninstall Combo Fix by going Start > Run > Type "combofix / u" (without the "") Then Continue.

If you need further help, visit here...

OK, can you pls update your Java. Go to www.java.com and update it pls.

Then go into control panel and remove viewpoint manager. (Start > Control Panel > add / remove programs > remove viewpoint...

Alright, everything looks up to date and Viewpoint is removed and gone.

That's a nice clean log :)

Cohen

Pls run HJT again and post back with a fresh log, so we can check that everything is fine.

Thanks,

Cohen

Pls do the following:

1. - Download Malwarebytes' Anti-Malware (http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button) to your desktop.
...