Thank you for your directions. I ended up uninstalling the player using the adobe uninstaller and then reinstalling it. That has worked so far.

I am using Vista Home Premium. I have Flash Player 9 installed. When a program that requires the flash player tries to load I receive an error message that says I need the player. Is there a fix...

I have had 2 instances of Movieland files on my computer. Based on help data available I have removed all of the files that the data suggests. When going through the registry keys I found two files...

Thank you for the information. I'll try this as soon as I have time to go through it carefully, as you noted. Gary

I am in the process of removing MoviePass. The SChrock Innovations tutorial lists a bunch of .exe files, .dll files and folders where MoviePass may be listed. How do I view the .exe, .dll and folders...

At this time, with the suggestions I received from Symantec Technical support through their email based support I have been able to correctly install the Norton Antivirus 2005 on my computer. I have...

Tech support at Norton directed me to this link:

http://service1.symantec.com/support/tsgeninfo.nsf/docid/2005033108162039?Open&src=con_ols_nam

This is the removal tool for Norton using...

While still working with Norton, the Auto Protect will not activate; worm protection and email scanning are on. The tech support info indicates I should uninstall and reinstall the Norton. When I go...

At this point the suggestion to copy the antivirus installation folder to the hard drive and install from there worked, but I still have some issues. I'll try to work these out first through Norton...

I used the remove function in control panel to remove the mcafee programs listed. When I try to install norton everything progresses as it should, it just is not installing the software. I don't get...

Yes, I did uninstall mcafee. It just isn't installing the norton for me. I have a disk from a previous norton I own, it will not install, I bougt a new copy and it will not install. What can I...

I purchased a Dell computer that came with 90 days of McAfee Virus protection. I have deleted the McAfee and am trying to install Norton Antivirus 2005 from a new disk but it does not want to...

I recently upgraded to a new computer and am now using Windows XP Home Edition, Version 5.1, SP2.

On my old computer I used Imaging For Windows by Kodak to view and cut/crop images. On the new...

Thanks once again for your help! I'll try what you've suggested.

Gary T.

I had already tried to find the file using the Find command but couldn't. When I tried using the Run command as you suggested I also could not find it. The reason I need to open Notepad is to read...

Hi! I am preparing to install Norton AntiVirus 2005. The instructions indicated I need to manually unconfigure my email (Outlook Express 6) or once I install the new Norton I won't be able to read...

My security level is set to custom.

Thank you!

After resolving my about:blank problems I have a new problem. The error message states: "Your current security settings do not allow you to send HTML forms". I was advised to add that particular...

If they aren't necessary I just like to keep the locations clean of unwanted items. It seems that in the past I could always delete any file in the temp location but more recently I found these...

I have three .tmp files that I cannot delete from C:\Windows\Temp when in the normal mode. I can delete them from the safe mode but once I reboot in normal mode they return and cannot be deleted. ...

Another note, after adding SpywareBlaster and SpywareGuard, resetting security as instructed by programs, and deleting the items you suggested I tried to log on to Classmates.com and received an...

Thank you for your reply. I have completed the first step as you instructed. Attached is the new log file.

Logfile of HijackThis v1.97.7
Scan saved at 9:22:15 AM, on 07/01/2004
Platform:...

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My home page has been hijacked by about:blank. The home page changes to a new home page that advertises many adware type programs with constant pop ups that also...