HOME--is is a SONY DVD RW DW U14a--software came with program installation. Never had a prob until 19 with the CD player and DVD --I have both on my PC.

Sorry about late reply--been playing golf most of the day. Yes I found and removed the upper and lower filters in the registry file. I regained my CD function and icon. I regained my DVD icon and...

Ethernet-router--DSL modem. A recent hook-up----problem existed long before this internet connectivity.

Sorry about the lag time in responding--I've been out of town. The DVD will not play a purchased movie--it will not recognize ANY type of CD--the icon is present on my computer but it will not work....

Help--Help--HHHHHEEEEELLLPPP!--please.

The DVD will not read-play a DVD nor will it BURN one.

I followed all the steps in the previous posts on how to fix prob. 19 in relation to my CD however my DVD burner still will not function even though the device mgr. says it is working properly. Is...

Having same prob. PC lost CD and DVD burner icons and prob. 19 said they were not installed. I followed all the above steps and regained the icons for both but only the CD worlks--the DVD does not. ...