thanks Judy...as usual this forum has saved another computer...thanks!!!!!!!!!!!!!

WOW...that mike lin program is amazing. Did as you suggested and this computer is now running great...anything else??

Again, thanks for the help.

I could not get rid of
O23 - Service: Radialpoint Unicorn Update Service (RPSUpdaterR) - Unknown owner - C:\Program Files\Verizon\PC Security Checkup\rpsupdaterR.exe (file missing)

tried several...

Judy, here is the newest HJT log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:55:07 PM, on 11/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3...

OK...finally caught up to this computers owner. She does not use verizon. I was able to uninstall
DesktopFun Toolbar
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 3

and have updated...

The computer is running fine. No pop up thhe fried was reporting. weird this is i cannot unistall J2SE Runtime Environment 5.0 Update 6 and
Java(TM) 6 Update 3 keeps telling me I have an...

new HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:13:14 PM, on 11/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot...

New logs as requested...thanks for the help.

ESET Log:
ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=6.00.2900.5512 (xpsp.080413-2105)
#...

Thanks for getting back to me. I did fix the numerous things MBA-M found. I am rerunning scans as requested and will post back when finished...thanks

previous log:

Malwarebytes' Anti-Malware...

Back again!!! Friend called nad asked me to get her computer clean of viruses. Staes she was getting pop ups of all kind. Ran software as requested. ESet Scanner did not find anything but I did not...

Never tried the touchpad with the live version. USB mouse does work. Any thoughts on getting the touchpad to work again??

OK...I got ubuntu installed by disabling everything in bios and going backwards from there. But I do have one problem from the result of the install.......my touch pad on the laptop is not...

I just tried installing without any OS in computer. Windows ME was in it and I just wanted to put ubuntu on this system.

Trying to install this version of ubuntu on an older laptop with no OS. I get through the installation process fine and reboot as instructed. Next I get loading grub 1.5 this then changes to starting...

Correct MBA-M Log:

Malwarebytes' Anti-Malware 1.35
Database version: 1945
Windows 5.1.2600 Service Pack 3

4/6/2009 2:26:29 PM
mbam-log-2009-04-06 (14-26-29).txt

Scan type: Full Scan (C:\|)

posted wrong MBA-M log...sorry. Will repost as soon as I can get back to that computer but scan had no find of problems.

I recently solved a issue with this computer on this forum. My family member is now getting this pop up when windows boots up. ASking user to run installation wizard. Ran MBA-M and scan came back...

that did it. Somehow the setting got changes.....thanks for the help.

I have added screen shots of what I am seeing.
Picture 1 is the windows update start
Picture 2 is what appears very briefly when I hit express or custome option for update.
Picture 3 is what...

Windows XP Pro. SP3. IE7. Have always been able to update this rather new computer. I get to express or custome. As always I hit express. A window comes up that says something about control panel but...

thanks..all set now

I am the only logged user. Check status on users and I am listed as admin. Using windows xp pro. I assume this new computer can handle 1TB

I purchased a hitachi 1TB HD and installed. i followed these instructions I found on Dell forums. The one thing I noticed is the HD has no jumper to set. Secondly, the computer recognized a new drive...

I'am sorry...what entry are in asking about?

do you mean this one and would I run MBA-M again to see. I will do this now. ...

J,
removed CID helper from add/remove programs. Since this no other pop ups have happened. Hopefully, that is the end of it.

Thanks for your help...:)

Just some additional and updated information
Ran MBA-A...nothing found

new HJT log: as of 2/17/2008 4:30PM EST
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:31:04 PM, on 2/17/2009...

if I did that, would not their still be traces left. Although my friend is trustworthy I do not want to take any chances. I have done taxes and so forth on this old computer.

I just noticed a CID help log within the add/remove programs in the control panel. There is no file size like most programs have along side it but it is there. the CID is the pop up that is coming...

yes, the pop ups continue...:(

I found and removed the entry as directed..:)

would this work????
%3A1|294%3A50...

ComboFix 09-02-14.01 - Rosedale 2009-02-15 15:15:30.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3061.2607 [GMT -5:00]
Running from: c:\documents and...

I spoke to soon. So far no pop ups when using FF but switched to IE and I go one that redirected me to ebay. Is this ever gonna end.....

Pop ups have seemed to stop...THANK YOU,THANK YOU and if I forgot to say it....THANK YOU.

I do not know what that program is. Can I or should I get rid of it???

Thanks...:)

I have an older computer that I want to give to a friend. It has a valid XP OS but I have no install discs. Is it possible to reformat this HD and keep this same OS. I just need to make sure any...

Again, Thanks for your help. Here are the logs that were requested.

MBA-M Log:
Malwarebytes' Anti-Malware 1.34
Database version: 1762
Windows 5.1.2600 Service Pack 3

2/14/2009 4:00:15 PM...

Here is the latest log your requested from instructions on your last post. Again, thank you for your help...

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
AVG Free 8.0
Canon...

OOPs here they are:

these are typical of popups we are getting on this computer. The "CID" is upper left hand corner in blue strip. On last picture I se an Winzix symbol. Isn;t this malicious...

These are the popup family member is getting on their computer:

\

I think this is what you are looking for....:)