If you couldn't get in, how did you manage the bitdefender scan in the first place?

One thing you might try is removing the hard drive from your computer (if its a desktop?), hooking it up to...

Hello!

First things first, don't panic! Its just a computer- there's always ways to fix it. It's all about level of severity.

Alright, I quickly glanced over your HIJACKTHIS log, but I'm no...

Does this computer have a recovery partition or did it come with any recovery CDs?

Also, can I have the make and model of the computer?

Thanks!

--The Commodore

I've had similar situations before....

Sadly, the only thing that fixed it in my case was a recovery. Do you have a recovery partition or CDs for this computer?

I do have one idea that you can...

Slave the hard drive to another computer and run as many scans as you can.

Also, if you can (before or after) get into safe mode with networking by pressing F8 at startup, try downloading and...

Hey guys!

I have an old Win 2k machine here that I want to use as my bench machine more or less dedicated to scanning peoples' computers for malware and viruses.

Its used, though, and being...

Try running a chkdsk? It could be that you corrupted or deleted explorer.

If this doesn't work, you will probably need to replace the file.

Replacing it shouldn't be that hard.... What I would...

Hey guys!

Its been a while. But I'm back!

I have an old Linksys WRT54GS laying around in my garage, where I just finished setting up my workshop. I have a CAT6 cable hanging down from the...

Alright, I'll see what I can do for you.

First and foremost, pick either AVG or Norton (which edition of Norton is it? 2007 or later? Or earlier?) Uninstall the other. The two anti-virus programs...

I never got a chance to return and help my friend, and he never had the time to fix up the computer. His got repaired and returned to him by HP, so it is no longer an issue for him. Thanks for your...

As much as I love McAfee, I know that it- and any other program- can't catch everything. Nothing does. Just run a few of those online scans, different ones!, and see if that works.

Try my other...

Hey guys,

Thanks for all your help on my last issue with my own laptop. Now I am helping my friend with an old junker he has that has been running slowly and strangely. It has Norton 2004 and...

My thoughts exactly! I'm bookmarking this thread. (It should be stickied :p)

Just some input here: this is especially true for laptops. Desktops are easier, and more possible, but the worst thing...

No word on your current protection status then?

Your log looks clean to me, but get something to keep it that way!

All the best,

--The Comodore

Run another scan with Hijack This, place a check by both of those, and click "Fix Checked".

Here is some information on your infection:...

It sounds like you have a resuscitating piece of malware. What antivirus program to you use? (You should update all your protection (antivirus and antimalware programs) and run full scans, first off....

O2 - BHO: (no name) - {17E194EC-5C4D-4D32-97A7-3F79EE5C8C78} - c:\windows\system32\atidemgrv.dll

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program...

Once you do that, restart your computer, update your antivirus and antispyware programs(what do you have?) and run full scans. To remove the disabled worm (and anything else nasty that may be...

symantec is well known to slow down computers- particularly at the start of windows. Try removing it as I suggested (temporarily if you want). If the problem goes away, you eliminated the culprit!
...

Perhaps the reinstall has left many of the new files fragmented? And/or the install left some junk files on your computer? Try a disk defragment and disk cleanup. (Also, for added cleaning, try...

Give phone activation a shot. And make sure your internet connection is working- what firewall are you using?

Post back with results!

All the best,

--The Comodore

Yes, that link will help you. To dual boot, you need both operating systems installed on the same physical disk (If I recall correctly, thats what I was told in my A+ OS class, but there are probably...

Its a pretty bad idea to change the OS of any laptop, particularly those that are newer. Older ones converting to linux and such is okay, and *maybe* an upgrade install, but other than that, its...

Don't need to do anything further, really. You should just make sure you have good defenses (Something let your problem through!), updated windows and your antivirus, antispyware, and firewall...

http://www.liutilities.com/products/wintaskspro/processlibrary/spoolsv/ said it was- but the other sources say its legit. Sorry about that! (But that's why I said to wait for others :p)

All the...

Hm. First, try uninstalling the Symantec antivirus- its probably outdated if its free, and Norton is well known for bogging down systems. There are many better (Cheap (NOD32) or free ( Comodo...

Try my earlier suggestions. Here's an updated list of free online scans:


CA Virus Scan: http://www.ca.com/us/securityadvisor/virusinfo/scan.aspx

CA Malware Scan:...

You're probably infected with some malware. No worries!

I'm pretty new to HijackThis logs, but I did some digging and figured Spoolsv.exe (near the top) is something that needs to be fixed. Its...

Did you recently uninstall a Nero product? I read something about an incomplete uninstallation causing this sort of thing. If that is the case, you can use these tools:...

Good thinking :p

Thanks, I'm marking as solved!

All the best,

--The Comodore

Alright. Which ones do you recognize as orphaned?

Thanks,

--The Comodore

Thanks for all your help, guys.

As for the "Tutting" from crunchie, I got AVG as an *on demand* scanner, temporarily. Geez, I said it *might* work. :p (The article I referenced in that post said...

Good work!

IMAPI sounds familiar but (honestly) I don't really know what that is! I feel silly :p I should go look it up.

All the best,

--The Comodore

Just this one, the other one, or both?

Either way, you're welcome.

Happy surfing,

--The Comodore

Not a bad idea. I've been a bit reluctant to do that since my last attempt at doing something not quite as drastic (A repair install) ended up ruining everything and I had to restore everything to...

Thanks for the heads up.

I got the link in an email from my Dad.

--The Comodore

Update:

Alright, I downloaded Antivir and AVG (custom-installing AVG so it is only an on-demand scanner) and ran some online scans. As far as I can tell, I'm spyware/malware free (I have my HJT...

Hey guys,

I was running some antivirus scans from my Ultimate Boot CD (UBCD, www.ubcd4win.com) last night in an effort to find a solution for my inability to delete some folders on my D: drive...

I am the administrator and I gave you the error message above.

Update: I have run several scans from my Ultimate Boot CD (UBCD) overnight. Spybot (the only spyware one I could run, I need to...

Good call.

Norton isn't the best, but it's getting better. It makes for a pretty good backup- but I get physically queezy when I think of it being the front-and-center antivirus program on a...