Your very welcome. I'm not sure what's happening with your keyboard but it may be you need to install updated drivers for it, if there are any available you will find them on the manufacturer's...

Have you always had interference with your wireless kit in yahoo messenger?

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To avoid any conflicts with your Avira AntiVirus program please uninstall the trial version of...

Hi lizard

A few more things to do. Please update your anti-virus program and make sure both the anti-virus and firewall are enabled.

P2P - I see you have P2P software <uTorrent>) installed on...

Hi lizard

Download and run Flash_Disinfector.exe (http://download.bleepingcomputer.com/sUBs/Flash_Disinfector.exe) Follow any prompts that may appear.

Your desktop will vanish for a while,...

Hi lizardc4

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix
...

Yes create a css class in a stylesheet for the text color you want then from the menu properties under Styles you can enter the class name in the CssClass field for DynamicHoverStyle and/or...

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
Download the...

Hi ere

Reset your System Restore using the following procedure

To turn off System Restore click Start > Right Click My Computer > Properties. Click the System Restore tab and Check "Turn off...

Hi pydfc

Sorry for the delay in getting back to you, I've just become a Gran so have been at hospital the last few days :)

Open Spybot Search & Destroy and Click on Recovery from the menu on...

Hi ere

From Control Panel > Add/Remove Programs click on Add/Remove Windows Components. From the Windows Components Wizard uncheck Internet Explorer then click next to remove Internet Explorer....

No sounds as though Kaspersky site may have been busy or experiencing problems. If it still won't work try the following scan instead. You will still need to use IE Tab.


Please go to the...

ok sorry about that, here's the link to the page before the agreement http://www.kaspersky.com/virusscanner

No please try this link (http://downloads.mozdev.org/ietab/ietab-1.3.3.20070528-fx+fl+mz-windows.xpi) for the older version of IE Tab

your very welcome pete it's no trouble. One last tip to improve speed would be to defragment the hard drive if it needs done. After all the activity we have put it through it probably would be...

Hi Ere

Firefox is a good browser. Most exploits are crafted to take advantage of an IE weakness so it's a good idea to use Firefox for your normal browsing and IE only when required.

Open...

click Start > Run and type services.msc

Scroll down to "DNS Client", Right-click and select: Properties
Click the drop-down arrow for "Startup type"
Select: Manual, or Disabled (recommended)...

No AdAware on it's own would not be enough in this era. AVG AntiSpyware is a good on demand scanner but can slow some systems down considerably. Although I wouldn't normally recommend uninstalling...

Hi pydfc

Sorry for the delay in getting back to you.

You will now see the option to boot to Recovery Console when you boot the PC. This would allow us to make repairs from the Recovery Console...

Hi ere

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
...

Hi pete

Sorry for the delay, that looks better now. To improve the speed we can try a few things

Both Windows Messenger and MSN Messenger are available via Start > All Programs, you can fix the...

Hi cb63303

The prompt to agree when you run ComboFix looks like 5345

You should also hear your system beep a couple of short beeps when this screen is displayed. Clicking No will uninstall...

Hi xXxMikhailxXx

Before we continue cleaning the system I need a bit more info. Your logs are showing XP, what happened to the Vista install you mentioned? Is this the same machine?

Hi ere

Logs look fine, let's troubleshoot those updates.

Open HijackThis and click Open the Misc Tools section, under System Tools click Open uninstall manager... and click Save list. Save it...

Hi pete

Those other entries came back as well. Please uninstall AdAware from Add/Remove Programs then delete the following Folder (if it still exists)

C:\Program Files\Lavasoft\Ad-Aware SE...

Yes upload this file C:\WINDOWS\system32\wininet.dll to http://virusscan.jotti.org/ and submit it. Wait for the analysis then copy/paste the results here

Hi ere

Sorry for the late reply real life has been a bit hectic.

I'm at work just now but if you skip those updates for now and post the new ComboFix.txt, HijackThis log and the Jotti results....

Hi pete

You do have a lot of security programs, too many can cause problems.

Spyware Detector and SpywareTerminator were previously listed as Rogueware. Although now both de-listed I would...

Hi Serakus



As far as I can tell it looks like new infections. Ask your son if he has downloaded/installed anything. Also ask what type of sites he has been browsing to.
...

Uninstalling and re-installing may help. You have adequate protection without AdWatch but let's check your settings first. Open AdWatch and make sure you have a 'red cross' next to Automatic and a...

Hi pete

I suspect one of your security programs is preventing those entries from being removed. Please boot to safe mode (by repeatedly tapping the F8 key until the menu appears) and fix these...

Hi pete


XoftSpy was previously listed as a Rogue. Rogue or Suspect means that these products are of unknown, questionable, or dubious value as anti-spyware protection. While it has been...

Open HijackThis and click Open the Misc Tools section, under System Tools click Open uninstall manager... and click Save list. Save it to HijackThis directory and post the entire contents of...

Please also tell us if you have a LAN, DSL, cable or dial-up connection

Do you have a router?

Hi pete

Regarding your PM please post a new HijackThis log.

Please also download an updated version of ComboFix.exe from any of the links below, and save it to your desktop. (Remember to...

your very welcome, glad we could help

Hi pete

Yes it's ok your logs are clean. Kindly follow these simple steps in order to keep your computer clean and secure:




UNINSTALL COMBOFIX
This process will also perform some final...

Hi lob777

You're very welcome. Your logs are clean. Kindly follow these simple steps in order to keep your computer clean and secure:




UNINSTALL COMBOFIX
This process will also perform...

Here are a couple of good articles that may help you to convince him

So how did I get infected in the first place? (http://www.castlecops.com/postlite7736-.html) by Tony Klein
Understanding and...

Good stuff!! Your logs are clean, if there are no more issues you should be good to go.

Kindly follow these simple steps in order to keep your computer clean and secure:




UNINSTALL...

OK pete try this one


Please go to the following link ESET Online Scanner Link (http://www.eset.com/onlinescan/)
Tick the box YES, I accept the Terms Of Use
Click the Start button
Now...