Thanks, I think I will go back to using Spybot anyway as the superantispyware was very slow. I just reached the point where I was so frustrated I would have tried just about anything, including the...

Dear Raj

Thank you very much for your reply.

The superantispyware was only installed yesterday, on the recommendation of a friend who works in IT. I will delete it just in case it is dodgy, but...

Please bear with me, I am just a beginner!

Some background - while I was out my partner installed a new monitor and changed the wallpaper. While doing so a message popped up (I assume from the...