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Windows Explorer keeps closing
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Join Date: Jan 2008
Posts: 1
Reputation:
Solved Threads: 0
i have the same problems
i used hijackthis and found these:
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:02:52 PM, on 1/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
D:\Program Files\a-squared Free\a2service.exe
E:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.exe
D:\Microsoft\UPH Cleanup\uphclean.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\wscntfy.exe
E:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\RUNDLL32.EXE
E:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
E:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
E:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\cmd.exe
E:\Program Files\Opera 9.5 beta\opera.exe
C:\WINDOWS\system32\rundll32.exe
E:\Downloads\bn.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60327
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_cu...spx?TbId=60327
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60327
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_cu...spx?TbId=60327
F3 - REG:win.ini: load=C:\WINDOWS\system32\oppqr.exe
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - E:\Program Files\BitComet\tools\BitCometBHO_1.1.9.24.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\Spybot\SDHelper.dll
O2 - BHO: (no name) - {7BED1F14-57E9-4E35-943F-CE1688F6CB4E} - C:\WINDOWS\system32\fcccywt.dll
O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - E:\Program Files\HP\Smart Web Printing\SmartWebPrinting.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: (no name) - {B2824B40-697F-4926-B72D-20EE83C2909E} - C:\WINDOWS\system32\oppqr.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - D:\Free Download Manager\iefdmcks.dll
O2 - BHO: Loader Class - {F880A4A8-C436-4AC4-AFD1-AA0BDC9552DD} - E:\Archive\Favorite_links_for_xp_tutorial_by_fediaFedia\Favorite links kit\FindeXer\FindeXer.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: StylerToolBar - {D2F8F919-690B-4EA2-9FA7-A203D1E04F75} - C:\Program Files\Styler\TB\StylerTB.dll
O3 - Toolbar: QT Breadcrumbs Address Bar - {af83e43c-dd2b-4787-826b-31b17dee52ed} - mscoree.dll (file missing)
O3 - Toolbar: QTToolBar2 - {a84524f0-d48b-4cff-8012-5e67decaf1d5} - mscoree.dll (file missing)
O3 - Toolbar: QT TabBar - {d2bf470e-ed1c-487f-a333-2bd8835eb6ce} - mscoree.dll (file missing)
O3 - Toolbar: QT Tab Standard Buttons - {D2BF470E-ED1C-487F-A666-2BD8835EB6CE} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [HP Software Update] E:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ViOrb] D:\ViOrb\ViOrbv2.exe
O4 - HKLM\..\Run: [egui] "E:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ViStart] E:\Vistart 2661\ViStart
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = E:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://E:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://E:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://E:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: Download all with Free Download Manager - file://D:\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://D:\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download with Free Download Manager - file://D:\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - E:\Program Files\BitComet\tools\BitCometBHO_1.1.9.24.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: schmap-help - (no CLSID) - (no file)
O20 - Winlogon Notify: fcccywt - C:\WINDOWS\SYSTEM32\fcccywt.dll
O21 - SSODL: ActiveXControlPad - {0B7AAB7A-263B-8448-F21C-9852094F7AF2} - (no file)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - D:\Program Files\a-squared Free\a2service.exe
O23 - Service: Buzzsaw_Defragmentation - SpyderComm, Inc. - D:\Program Files\MATCO\Buzz-saw\BuzzSawService.exe
O23 - Service: DirMS_Defragmentation - Unknown owner - D:\Program Files\MATCO\DirmsService.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - Unknown owner - E:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - E:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe
--
End of file - 8593 bytes
pleeeeaaaaaaaaaasssssssseeeeeee.......
help me!!!!!!!!!
i used hijackthis and found these:
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:02:52 PM, on 1/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
D:\Program Files\a-squared Free\a2service.exe
E:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.exe
D:\Microsoft\UPH Cleanup\uphclean.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\wscntfy.exe
E:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\RUNDLL32.EXE
E:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
E:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
E:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\cmd.exe
E:\Program Files\Opera 9.5 beta\opera.exe
C:\WINDOWS\system32\rundll32.exe
E:\Downloads\bn.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60327
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_cu...spx?TbId=60327
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60327
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_cu...spx?TbId=60327
F3 - REG:win.ini: load=C:\WINDOWS\system32\oppqr.exe
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - E:\Program Files\BitComet\tools\BitCometBHO_1.1.9.24.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\Spybot\SDHelper.dll
O2 - BHO: (no name) - {7BED1F14-57E9-4E35-943F-CE1688F6CB4E} - C:\WINDOWS\system32\fcccywt.dll
O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - E:\Program Files\HP\Smart Web Printing\SmartWebPrinting.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: (no name) - {B2824B40-697F-4926-B72D-20EE83C2909E} - C:\WINDOWS\system32\oppqr.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - D:\Free Download Manager\iefdmcks.dll
O2 - BHO: Loader Class - {F880A4A8-C436-4AC4-AFD1-AA0BDC9552DD} - E:\Archive\Favorite_links_for_xp_tutorial_by_fediaFedia\Favorite links kit\FindeXer\FindeXer.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: StylerToolBar - {D2F8F919-690B-4EA2-9FA7-A203D1E04F75} - C:\Program Files\Styler\TB\StylerTB.dll
O3 - Toolbar: QT Breadcrumbs Address Bar - {af83e43c-dd2b-4787-826b-31b17dee52ed} - mscoree.dll (file missing)
O3 - Toolbar: QTToolBar2 - {a84524f0-d48b-4cff-8012-5e67decaf1d5} - mscoree.dll (file missing)
O3 - Toolbar: QT TabBar - {d2bf470e-ed1c-487f-a333-2bd8835eb6ce} - mscoree.dll (file missing)
O3 - Toolbar: QT Tab Standard Buttons - {D2BF470E-ED1C-487F-A666-2BD8835EB6CE} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [HP Software Update] E:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ViOrb] D:\ViOrb\ViOrbv2.exe
O4 - HKLM\..\Run: [egui] "E:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ViStart] E:\Vistart 2661\ViStart
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = E:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://E:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://E:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://E:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: Download all with Free Download Manager - file://D:\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://D:\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download with Free Download Manager - file://D:\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - E:\Program Files\BitComet\tools\BitCometBHO_1.1.9.24.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: schmap-help - (no CLSID) - (no file)
O20 - Winlogon Notify: fcccywt - C:\WINDOWS\SYSTEM32\fcccywt.dll
O21 - SSODL: ActiveXControlPad - {0B7AAB7A-263B-8448-F21C-9852094F7AF2} - (no file)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - D:\Program Files\a-squared Free\a2service.exe
O23 - Service: Buzzsaw_Defragmentation - SpyderComm, Inc. - D:\Program Files\MATCO\Buzz-saw\BuzzSawService.exe
O23 - Service: DirMS_Defragmentation - Unknown owner - D:\Program Files\MATCO\DirmsService.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - Unknown owner - E:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - E:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe
--
End of file - 8593 bytes
pleeeeaaaaaaaaaasssssssseeeeeee.......
help me!!!!!!!!!
Hi zzz...
HijackThis V2 is no longer BETA. Please delete v2.0.0 and download and install the latest version from here
Download Combofix from any of the links below, and save it to your desktop.
Link 1
Link 2
Link 3
**Note: It is important that it is saved directly to your desktop**
--------------------------------------------------------------------
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
--------------------------------------------------------------------
Double click on combofix.exe & follow the prompts.
Do not mouseclick combofix's window while it's running. That may cause it to stall
HijackThis V2 is no longer BETA. Please delete v2.0.0 and download and install the latest version from here
Download Combofix from any of the links below, and save it to your desktop.
Link 1
Link 2
Link 3
**Note: It is important that it is saved directly to your desktop**
--------------------------------------------------------------------
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
--------------------------------------------------------------------
Double click on combofix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
Do not mouseclick combofix's window while it's running. That may cause it to stall
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