I have a friend who installed a new monitor. Acer Model AL2016wc
We resized the display to make it easier to veiw, but she does not like her icons that small and going back through settings/control panel/display.. cannot change her settings back to where they were.
Please help.

you mean the resolution?

she needs to be logged in as administrator, move the slider then do apply -> ok

Yes... we know that, but it won't let her move the slider.

She hooked up the new monitor and it told her it worked best at a higher setting so we moved it to that setting with the slider and resized. Now she wants to go back to her original setting and it will not slide.

is it a widescreen one?

Yes its a 19 or 20 inch, but what difference would that make?

She wants to change the resolution and the slider will not slide.

the widescreen ones (20 , 22, and all the other nonstandard sizes) can be difficult

Difficult doesn't bother me. Do you know how to fix the problem?

you need to change the frequency that the monitor is operating at. right click on the desktop and there should be an option for the setting, choose a lower refresh rate.

There is no such option on my screen.

I think I'll go someplace else for help. 24 hrs and i still dont have any answers. I'll jut call my local computer fix it man.

I have an answer but they won't let me talk that way here!!!

so you got a different winxp than everyone else ,doubt it .right click on the desktop go to properties/settings ,advanced /monitor and there you can change refresh rate ,but with any luck you paid someone to fix it by now ,also she could just go in to the desktop properties and make the icons larger ,but i guess you don't have that either !!
dam free help is just so slack these days