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Not-A-Virus.Monitor.Win32.Ardamax.ae
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Hi Crunchie,
Actually before I get your reply i tried running combofix once. It deleted a few files automatically and after that my webpages are loading properly. Now I have a problem may be because of the previous infection. Now Im not able to install or uninstall anything. I could not install even this malwarebyte you have mentioned in the previous post. While uninstalling any application from Add or Remove programs im getting an error saying "Windows Installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed."
But I downloaded the Windows Installer 3.1 from Microsoft website and installed. Even then im getting such error. Please Help me out.
Im not able to access server connections too(like AVG automatic update, rapidshare downloads etc.) which is a similar problem that we were discussing about long back.
Now i post here my recent combofix and HJT log. Please review and solve this issue.
Thanks !!!
Actually before I get your reply i tried running combofix once. It deleted a few files automatically and after that my webpages are loading properly. Now I have a problem may be because of the previous infection. Now Im not able to install or uninstall anything. I could not install even this malwarebyte you have mentioned in the previous post. While uninstalling any application from Add or Remove programs im getting an error saying "Windows Installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed."
But I downloaded the Windows Installer 3.1 from Microsoft website and installed. Even then im getting such error. Please Help me out.
Im not able to access server connections too(like AVG automatic update, rapidshare downloads etc.) which is a similar problem that we were discussing about long back. Now i post here my recent combofix and HJT log. Please review and solve this issue.
Thanks !!!
Hi.
I installed the latest windows installer through this only. And now i tried both the methods mentioned there. But no change. Can u please suggest me something else to resolve this problem. Im not able to install or uninstall any software. Please. Early reply is solicited.
Thanks
I installed the latest windows installer through this only. And now i tried both the methods mentioned there. But no change. Can u please suggest me something else to resolve this problem. Im not able to install or uninstall any software.
Please. Early reply is solicited.Thanks
Hi. Im attaching the result file of Malwarebyte scan. Please review and comment
Last edited by vidyaskandan; Sep 4th, 2008 at 4:13 pm. Reason: mistake
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Join Date: Feb 2004
Posts: 10,122
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Solved Threads: 770
Try a scan at Kaspersky. Post the log. If that reveals nothing, then you may be up for a re-install .
. Proud member of ASAP (Alliance of Security analysis Professionals).
Opera AVAST anti-virus Comodo Firewall Spywareblaster
Opera AVAST anti-virus Comodo Firewall Spywareblaster
Hi Crunchie
My problem is solved now. I made a scan via Kaspersky Online Scan. But my system is free from infections. The problem was with Windows Installer. It had corrupted I suppose and that caused the problem and prevented me from installing and uninstalling any application. I installed the latest Windows Installer 4.5. Now my system is alright. Also I was not able to see picasa album photos during that period. After I reinstall Internet Explorer 7.0, that problem has also been solved and my system is perfect. Thanks for all your supports.
My problem is solved now. I made a scan via Kaspersky Online Scan. But my system is free from infections. The problem was with Windows Installer. It had corrupted I suppose and that caused the problem and prevented me from installing and uninstalling any application. I installed the latest Windows Installer 4.5. Now my system is alright. Also I was not able to see picasa album photos during that period. After I reinstall Internet Explorer 7.0, that problem has also been solved and my system is perfect. Thanks for all your supports.
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•
Join Date: Feb 2004
Posts: 10,122
Reputation:
Solved Threads: 770
You are welcome 
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This thread is now closed. If you need it reopened, please send a PM to one of our Mods.
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. This thread is now closed. If you need it reopened, please send a PM to one of our Mods.
Include the link to the thread and detail why you need it reopened.
If this is not your thread please start a New Topic.
Proud member of ASAP (Alliance of Security analysis Professionals).
Opera AVAST anti-virus Comodo Firewall Spywareblaster
Opera AVAST anti-virus Comodo Firewall Spywareblaster
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