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Windows Installer Service Error

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Windows Installer Service Error

 
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Mar 22nd, 2008
Hey everyone. I am trying to install the Norton Anti-virus on my Mom's computer. When I do it, it says "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed." How do I fix this issue? Thanks guys. Any help is appreciated.
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Re: Windows Installer Service Error

 
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Mar 22nd, 2008
run window updates to get the install or download it here .
http://www.microsoft.com/downloads/d...displaylang=en
Linux boot cd http://www.knopper.net/knoppix/index-en.html
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Re: Windows Installer Service Error

 
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Mar 23rd, 2008
No luck. It still isn't working.
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Re: Windows Installer Service Error

 
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Mar 23rd, 2008
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Originally Posted by Stephanie953 View Post
No luck. It still isn't working.
just found this .
http://support.microsoft.com/kb/315353
Linux boot cd http://www.knopper.net/knoppix/index-en.html
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Re: Windows Installer Service Error

 
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Mar 24th, 2008
right click on my computer, choose manage, go to services and application expand, and hight light services look in the list for windows installer, double click and set to automatic. restart the pc then try to install.
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Re: Windows Installer Service Error

 
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Mar 26th, 2008
I will try that and let you know if it works thank you.
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Re: Windows Installer Service Error

 
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Mar 28th, 2008
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Originally Posted by Stephanie953 View Post
Hey everyone. I am trying to install the Norton Anti-virus on my Mom's computer. When I do it, it says "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed." How do I fix this issue? Thanks guys. Any help is appreciated.
Hi Stephanie,

This is Mike from the Norton Authorized Support Team responding to your posting. Please click on the link below and follow the instructions to unregister and re-register the Windows Installer component.

http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us

Please try the solution in the document and let me know if you are succesful at installing Norton AntiVirus 2008.

Thank you,
Mike
Michael York
Norton Authorized Support Team
Symantec Corporation
http://service.symantec.com/priority
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Re: Windows Installer Service Error

 
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Apr 1st, 2008
Still not working. And now the Windows Installer keeps popping up.
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Re: Windows Installer Service Error

 
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Apr 1st, 2008
make sure you are

a) an administrator
b) not in safe mode
c) running xp sp2 + have the newest windows installer (3.0?)
If i am helpful, please give me reputation points.
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Re: Windows Installer Service Error

 
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Apr 1st, 2008
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Originally Posted by jbennet View Post
make sure you are

a) an administrator
b) not in safe mode
c) running xp sp2 + have the newest windows installer (3.0?)
check post 2 and 3
Linux boot cd http://www.knopper.net/knoppix/index-en.html
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