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Join Date: Oct 2004
Posts: 41
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the other day i was checking my email and running a musicjukebox when all of a sudden my computer froze. i thought this was normal so i just ctrl alt del but the computer wouldn't restart. so i powered down my computer. when i tried to boot it up again, i received a message "primary drive 0 not found"
i was prompted to either F1 or F12 i believe (maybe it was F2). i hit F1 and when i viewed the drive description it said it was "unknown"
i opened up my tower and tried to reseat the harrddrive...disconnected and reconnected the cables. nothing worked...
any suggestions?
oh i also noticed that when i try to boot it up, i hear a clicking noise coming from the harddrive "cl-click...cl-click..cl-click"
i have a Dell Dimension 8300 i think...only about 1.5 years old
are my files somewhat recoverable?
i was prompted to either F1 or F12 i believe (maybe it was F2). i hit F1 and when i viewed the drive description it said it was "unknown"
i opened up my tower and tried to reseat the harrddrive...disconnected and reconnected the cables. nothing worked...
any suggestions?
oh i also noticed that when i try to boot it up, i hear a clicking noise coming from the harddrive "cl-click...cl-click..cl-click"
i have a Dell Dimension 8300 i think...only about 1.5 years old
are my files somewhat recoverable?
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Join Date: Jul 2004
Location: Washington, USA
Posts: 2,964
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It sounds to me like your drive is dying. You could try to put it in a system as a slave drive and see if you have access to your data. If that doesn't work, you could try this utility:
http://www.snapfiles.com/get/restoration.html
http://www.snapfiles.com/get/restoration.html
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Join Date: Oct 2004
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Originally Posted by dlh6213
It sounds to me like your drive is dying. You could try to put it in a system as a slave drive and see if you have access to your data. If that doesn't work, you could try this utility:
http://www.snapfiles.com/get/restoration.html
but if my computer won't even boot up, how can i DL this utility?
thanks
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Join Date: Mar 2004
Location: Australia
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Buy a new hard drive. It sounds like the one you have is DEAD, not simply dying!
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Join Date: Jul 2004
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Originally Posted by stranoblaze
is there any possible way to recover SOME of the files at least?
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Join Date: Mar 2004
Location: Australia
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If you use that 'freezer trick' ensure you seal the drive in a plastic bag to protect it from moisture, and connect the thing and fire it up as quickly as possible after removing it from the freezer.
If the trick works, you want to maximise your 'window of opportunity' to lift those files off of it
If the trick works, you want to maximise your 'window of opportunity' to lift those files off of it
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Join Date: Oct 2004
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Originally Posted by Catweazle
If you use that 'freezer trick' ensure you seal the drive in a plastic bag to protect it from moisture, and connect the thing and fire it up as quickly as possible after removing it from the freezer.
If the trick works, you want to maximise your 'window of opportunity' to lift those files off of it
has this freezer trick worked even with HDs that had the clicking noise?
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Join Date: Mar 2004
Location: Australia
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Dunno, but it definitely HAS worked with drives which BIOS could no longer identify.
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