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Internet OK-add router...no internet
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Join Date: Mar 2008
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OK:
I have one PC running XP Pro (SP2) and one running Win2k (SP4). A Westell 6100 DSL modem and a Linksys NR0241 router. All of this and Bellsouth/AT&T DSL.
Went through all the available instructions on networking that I could find and despite all efforts to date, can't get on the internet through the router. Plug the ethernet cable into the modem and internet fires up every time; plug it into the router and the router into the modem and all bets are off.
Linksys is no help...I've had the router over a year and never found the time to try hooking it up...until now. Linksys support (in far off Inja or Bangladesh or wherever) sez...so sorry you're
out of warranty and I must redirect you to pay for play support at $$$$$ per millisecond.
So here I am looking for help.
tks,
johnd
I have one PC running XP Pro (SP2) and one running Win2k (SP4). A Westell 6100 DSL modem and a Linksys NR0241 router. All of this and Bellsouth/AT&T DSL.
Went through all the available instructions on networking that I could find and despite all efforts to date, can't get on the internet through the router. Plug the ethernet cable into the modem and internet fires up every time; plug it into the router and the router into the modem and all bets are off.
Linksys is no help...I've had the router over a year and never found the time to try hooking it up...until now. Linksys support (in far off Inja or Bangladesh or wherever) sez...so sorry you're
out of warranty and I must redirect you to pay for play support at $$$$$ per millisecond.
So here I am looking for help.
tks,
johnd
Hi JD2
Please respond on this thread sending emails to me directly usually end up in the junk email file.
go to ftp://ftp.networkeverywhere.com/nr041_qi.pdf
this will show you how to setup the router.
In the setup of the router make sure you set the DHCP to dynamic
afterr your done plug your computers into the router and reboot, you should be able to get on the net if not post back
regards
Dock
Please respond on this thread sending emails to me directly usually end up in the junk email file.
go to ftp://ftp.networkeverywhere.com/nr041_qi.pdf
this will show you how to setup the router.
In the setup of the router make sure you set the DHCP to dynamic
afterr your done plug your computers into the router and reboot, you should be able to get on the net if not post back
regards
Dock
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Hi JD2
Please respond on this thread sending emails to me directly usually end up in the junk email file.
go to ftp://ftp.networkeverywhere.com/nr041_qi.pdf
this will show you how to setup the router.
In the setup of the router make sure you set the DHCP to dynamic
afterr your done plug your computers into the router and reboot, you should be able to get on the net if not post back
regards
Dock
I have had these instructions for months, and have done everything it sez—except the part on WAN Connection types...Where does the prompt to enter "DHCP dynamic" lurk? I haven't seen it once.
BTW Bellsouth sez PPPoE is the connect type.
Comments?
johnd
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somewhere in your router probably in basic configuration there should be an option to obtain IP address automatically from ISP. You do need DHCP right? Some ISP's want to give you DNS info and the sort. Make sure all that is in the router.
Ray:
If I have a choice between DHCP and PPPoE, BellSouth sez I need to use PPPoE. If it's a choice between DHCP and DNS, I think the default is DHCP.
I've used the CD that came with the router and don't see any place to "talk" to the router, it seems I can talk myself silly once I get the router and the Westell DSL6100 talking to one another....and therein lies the rub—to paraphrase Will Shakespeare.
johnd
John
Is this wireless or wired? Because if your modem and router are both wireless you are causing yourself problems you don't need.
If it is wired, there should be an area in the manual or on the cd that tells you how to "get in" to the router. Also, do this:
Plug your computer into the router. Go to the start button and type in "cmd" -without the quotes.
The at the prompt type in "arp -a" - without quotes. that will show you the ip addresses of devices attached to your computer. one of those will not be your computer. type that IP address in a browser, and see what pops up. chances are there is a way to access the router via IP address.
Another thing to try is to plug the uplink of the router to the modem with a crossover cable instead of a regular patch cable. This should not be the problem because most are autosensing, but try it anyway.
let me know if any of those work for you.
Ray
Is this wireless or wired? Because if your modem and router are both wireless you are causing yourself problems you don't need.
If it is wired, there should be an area in the manual or on the cd that tells you how to "get in" to the router. Also, do this:
Plug your computer into the router. Go to the start button and type in "cmd" -without the quotes.
The at the prompt type in "arp -a" - without quotes. that will show you the ip addresses of devices attached to your computer. one of those will not be your computer. type that IP address in a browser, and see what pops up. chances are there is a way to access the router via IP address.
Another thing to try is to plug the uplink of the router to the modem with a crossover cable instead of a regular patch cable. This should not be the problem because most are autosensing, but try it anyway.
let me know if any of those work for you.
Ray
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Ray:
No, it's not wireless.
This is what i get with "arp -a"
Interface 192.168.1.100---0x2
Internet address Physical address Type
192.168.1.1 00-13-10-cf-27-3a Dynamic
I don't have a crossover cable, and I haven't yet plugged the 98-168-1-100
into a browser yet (I know they are supposed to be dots not hyphens)
johnd
No, it's not wireless.
This is what i get with "arp -a"
Interface 192.168.1.100---0x2
Internet address Physical address Type
192.168.1.1 00-13-10-cf-27-3a Dynamic
I don't have a crossover cable, and I haven't yet plugged the 98-168-1-100
into a browser yet (I know they are supposed to be dots not hyphens)
johnd
Last edited by jaydee2; Apr 20th, 2008 at 2:25 pm. Reason: spacing
John,
You should type in the 192.168.1.1 into the web browser. This is the router address. From there, if you do not know the username and password try using "admin" as the username and then try "admin" as the password. that is usually Linksys default username and password. Of course change it to something else after you are able to log in.
Let me know if you can log in.
Ray
You should type in the 192.168.1.1 into the web browser. This is the router address. From there, if you do not know the username and password try using "admin" as the username and then try "admin" as the password. that is usually Linksys default username and password. Of course change it to something else after you are able to log in.
Let me know if you can log in.
Ray
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Ray:
When I type in the 192.168.1.1/ , I get the router sign on screen that asks for the password.
I finally "talked" to the router, entered PPPoE as the connection type, sent a "connect" message and got a message that said one of the 3com cables was disconnected, then it said connection was successful, then it said failure to connect.
When I went to restart the browser, I got a "can't find the page" (my home page).
I noticed that despite having deactivated my AVG firewall, when I restart my computer (as required in the Network Everywhere instructions) the firewall reactivates itself so I deactivate it again...but still no internet with router connected.
All this with 2 computers on, and me working at the XP box.
I tried this same routine with the same results with only the XP box running.
Any other suggestions?
johnd
BTW, I upgraded the NR041 firmware too.
j
When I type in the 192.168.1.1/ , I get the router sign on screen that asks for the password.
I finally "talked" to the router, entered PPPoE as the connection type, sent a "connect" message and got a message that said one of the 3com cables was disconnected, then it said connection was successful, then it said failure to connect.
When I went to restart the browser, I got a "can't find the page" (my home page).
I noticed that despite having deactivated my AVG firewall, when I restart my computer (as required in the Network Everywhere instructions) the firewall reactivates itself so I deactivate it again...but still no internet with router connected.
All this with 2 computers on, and me working at the XP box.
I tried this same routine with the same results with only the XP box running.
Any other suggestions?
johnd
BTW, I upgraded the NR041 firmware too.
j
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