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Unexpected Shutdown Problem

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Join Date: Oct 2004

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Distressed Distressed is offline

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Unexpected Shutdown Problem

Oct 7th, 2004

I am a state of distress,
My computer is shutting down unexpectedly. I have spoken to many experts that have told that is could be a virus, heating, hardware. But everytime I try to run the Norton the cumputer shuts down, so I figured it might be a Norton problem. Well, so I downloaded Bull Guard to run a scan, lo'an'behold the same thing the computer shutdown. I am at a lost and broke I need to be able to fix this problem without spending large sums of money. My computer is a Compaq Presario 700, AMD Athlon 4 Processor, Windows XP, Norton 2004. HELP ME PLEASE!!!!
Distressed

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Join Date: Jul 2004

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dlh6213

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Re: Unexpected Shutdown Problem

Oct 8th, 2004

In regards to Bull Guard, it's not in this list of rogue anti-spyware (http://www.spywarewarrior.com/rogue_anti-spyware.htm), but I'd be leary of any software of this type that you have to pay for as there are several excellent ones available for free.

As for your problem, my first thoughts would be overheating, RAM (not enough or going bad), or virus/spyware/adware.

Have you cleaned inside your computer lately to ensure there is not a collection of dust inside? Be careful when doing this and wear a wrist strap to prevent damage via static electricity.

How much RAM do you have? Is your computer showing the same amount as what is actually installed? Right-click on My Computer, click on Properties, on the General tab the amount of RAM should be shown near the bottom.

To rid your system of intruders, follow the steps in this thread:
http://www.daniweb.com/techtalkforums/thread5690.html

If you need to post a HJT log (described in that thread), do so in the Security forum along with details of any problems you're still having.

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Join Date: Nov 2003

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Kinseeker69 Kinseeker69 is offline

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Re: Unexpected Shutdown Problem

Oct 11th, 2004

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Originally Posted by Distressed

I am a state of distress,
My computer is shutting down unexpectedly. I have spoken to many experts that have told that is could be a virus, heating, hardware. But everytime I try to run the Norton the cumputer shuts down, so I figured it might be a Norton problem. Well, so I downloaded Bull Guard to run a scan, lo'an'behold the same thing the computer shutdown. I am at a lost and broke I need to be able to fix this problem without spending large sums of money. My computer is a Compaq Presario 700, AMD Athlon 4 Processor, Windows XP, Norton 2004. HELP ME PLEASE!!!!
Distressed

Check you processor fan and the power supply. Your Hard Drive might be taking a dive on you.

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Join Date: Apr 2008

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cwm52

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Re: Unexpected Shutdown Problem

Apr 26th, 2008

I am having the same problem exactly; I also coincidently have a Compaq Presario running XP.
I have recently upgraded my RAM to 2Gb and I don't believe its an overheating issue. Strangely, although not totally sure, it seems to happen at the same time of day each evening plus random other times for no obvious reason or special activity.

I use AVG for virus and Spyware scanning and there is nothing showing up.

This is getting to be a real pain.

Any ideas?