router not working help

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router not working help

 
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  #1
May 14th, 2008
okay, i have a netgear wgr614 v5 and 2 desktops and 1 laptop. all of them were connected and working, then i did a system restore on my laptop, and when it was running again i couldnt get internet, it was connected to the wireless router as "exellent' but the internet wouldnt work, i plug it directly into the internet and it doesnt work. what do i do?
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Re: router not working help

 
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  #2
May 15th, 2008
Open your INTERNET EXPLORER properties page.

open the connections tab --> LAN Settings --> check the box "Automatically detect Settings

If this does not work

Open your control panel --> System --> Hardware tab --> Device Manager --> Look to see if there is a Question Mark beside a network adapter.

If so you need to download an install the driver for that adapter.
You should have a disk with your laptop that has all the drivers for your system.
Just install the one for the network card and you should be able to connect after that.

If there are any other Question Marks beside items in the device manager it would be a good idea to install them from the CD as well.

Please let me know if this helps or not.
If it does not then we will move on to the next option.
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Re: router not working help

 
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  #3
May 15th, 2008
nope, devices are all installed and the internet explorere thing didnt work either, if it helps, im using a hp pavilion dx8000
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Re: router not working help

 
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  #4
May 16th, 2008
There is a RESET button on the back of your router. Use a pen or paperclip to press and hold it for 5 seconds.
This will reset the router to default settings.

If this doesn't work.

Try skipping the router all together and plugging directly to the modem provided by your ISP.

If this once again doesn't allow you to connect to the internet. I reccommend you contact your ISP as it is more than likely a problem on their end.
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Re: router not working help

 
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  #5
May 16th, 2008
its gotta be my laptop, because the computer im on right now is in the same router and works fine so it has to be the laptop. pluggimg drectly into the modem didnt work
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Re: router not working help

 
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  #6
May 17th, 2008
Last edited by caperjack; May 17th, 2008 at 7:28 pm.
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Re: router not working help

 
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May 17th, 2008
didnt work, and it turned off my hp wireless assiatant and i cant turn it on
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Re: router not working help

 
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May 18th, 2008
strange ! it usually works and you are the first person i suggested it to[i use it myself when fixing computers that will not connect to internet with great success ] that had it cause another problem .
Go to start run and type this in "services.msc " without the quotes ,scroll to the bottom of the services list look for wireless zero configuration ,make sure that service is set to automatic .
I think the hp assistant can be turned on in the control panel or in start /all programs ,look for HP wireless assistance.if not I will be working on a HP laptop later today will check out the HP wireless assistance program and let you know more .
Last edited by caperjack; May 18th, 2008 at 8:06 am.
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Re: router not working help

 
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May 18th, 2008
i got the hp wireless assitant on and wireless zero configuration is on and on auotomatic
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Re: router not working help

 
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  #10
May 18th, 2008
i just finished fixing dx6000 wireless problem,it would connect but not go to any web pages ., i use the hp wireless assistant to check the connection and there was a IP address conflict and it corrected it somehow and now it works .I guess maybe you could go to control panel ,hp assistant and run it to see if it can fix your problem.
do you have any security setup on the router ,do you need a wep key to connect to the wireless from the laptop .
Last edited by caperjack; May 18th, 2008 at 3:20 pm.
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