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new window in Internet Explorer is always blank
Thread Solved |
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Join Date: Apr 2004
Posts: 2
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Solved Threads: 1
Try this:
Go to Start, then Run and type the following command:
regsvr32 urlmon.dll
Go to Start, then Run and type the following command:
regsvr32 urlmon.dll
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Originally Posted by TOPH
heres the scenario
Running XP with default Internet Explorer that came with it (IE 6 ??? not sure)
when surfing any website there is no problem, however whenever i goto a website and click a link which trys to open another seperate window the new window is just blank and nothing appears. I have not configured any settings for IE im using straight away after installing XP
has anyone else has this problem and know the easiest quickest way to solve it ? does it require d/l IE6 service pack 1 from microsoft website
i read somthing about having to d/l and reinstall visual basic script support (scr56en.exe) is this is the answer for XP ?
cheers
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Join Date: Apr 2004
Posts: 20
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The same thing was happening to me on an HP running XPhome that I was forced to use at work.
I'd try to put something on eBay and get a preview using IE6 with ALL the Service Packs installed, and the new window was blank AND I couldn't upload a single picture attachment - made my job very tough.
I knew that this particular system was riddled with a Netscape/AOL conspiracy that gave me other IE6 problems described elsewhere in the Forums.
I spent a whole day trying to figure out what to do. The XP came with NS7 and AOL and IE6. I Settings>Add/Removed NS7 and AOL against the machine's wishes and got my IE6 to behave as I expected it to.
I'm a novice. I don't know the meaning of what I did in terms of Run: stuff and .exe stuff and registry whatnots. The result was favorable however. I was able to see new windows in IE6 and upload pictures in eBay and that's all I was expected to do at my job.
Unless you are advised not to, uninstall NS7 and AOL stuff the proper way from your XP. I'm almost 100% certain you will find a happy and obliging IE6 after a reboot.
ps - I've since put up such a fuss at work that they let me build my own machine from the ground, up that runs 2000NT.
I'd try to put something on eBay and get a preview using IE6 with ALL the Service Packs installed, and the new window was blank AND I couldn't upload a single picture attachment - made my job very tough.
I knew that this particular system was riddled with a Netscape/AOL conspiracy that gave me other IE6 problems described elsewhere in the Forums.
I spent a whole day trying to figure out what to do. The XP came with NS7 and AOL and IE6. I Settings>Add/Removed NS7 and AOL against the machine's wishes and got my IE6 to behave as I expected it to.
I'm a novice. I don't know the meaning of what I did in terms of Run: stuff and .exe stuff and registry whatnots. The result was favorable however. I was able to see new windows in IE6 and upload pictures in eBay and that's all I was expected to do at my job.
Unless you are advised not to, uninstall NS7 and AOL stuff the proper way from your XP. I'm almost 100% certain you will find a happy and obliging IE6 after a reboot.
ps - I've since put up such a fuss at work that they let me build my own machine from the ground, up that runs 2000NT.
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Join Date: Apr 2004
Posts: 2
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I, too, am getting a blank window when I right click + open, and also when I click a link. I clicked Big "B" Affleck's MOZILLA link (above) and got a blank popup window. This started about a week ago, otherwise I've been using IE6 on Win2000 for years with no problems. The only thing I've installed recently is a Windows Update, and I don't have NS or any other browser installed.
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Join Date: May 2004
Posts: 2
Reputation:
Solved Threads: 1
http://support.microsoft.com/default...b;en-us;281679
You cannot open a new Internet Explorer window or nothing occurs after you click a link
This article was previously published under Q281679
SYMPTOMS
When you click a hyperlink in an e-mail message or on a Web page, or right-click a hyperlink on a Web page and then click Open in New Window, you may experience one or more of the following symptoms:
Nothing occurs.
The new window may be blank.
You may receive a scripting error message that is similar to the following error message:
No such interface supported.
Internet Explorer may not respond when you click Print or Print Preview in the File menu.
When you try to connect to Web folders, you may receive the following error message:
The current operation could not be completed because an unexpected error has occurred.
CAUSE
This behavior may occur for one or more of the following reasons:
The (Default) value setting in one or more of the following registry keys points to an incorrect location for the Urlmon.dll file:
[HKEY_CLASSES_ROOT\CLSID\{79eac9e0-baf9-11ce-8c82-00aa004ba90b}\InprocServer32]
[HKEY_CLASSES_ROOT\CLSID\{79eac9f1-baf9-11ce-8c82-00aa004ba90b}\InprocServer32]
[HKEY_CLASSES_ROOT\CLSID\{79eac9f2-baf9-11ce-8c82-00aa004ba90b}\InprocServer32]
This Behavior May Occur if you install a customized version of Internet Explorer that was created with the Internet Explorer Administration Kit (IEAK) version 5.01 Service Pack 1 (SP1), 5.5 SP1, or 6.0.
The following registry key is missing or damaged:
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
One or more of the following files is missing, damaged, or improperly registered:
Urlmon.dll
Mshtml.dll
Actxprxy.dll
Oleaut32.dll
Shell32.dll
Shdocvw.dll
RESOLUTION
To resolve this problem in Internet Explorer, follow these steps:
Quit all programs that are running.
Click Start, and then click Run.
Type regsvr32 urlmon.dll, and then click OK.
When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.
If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):
Shdocvw.dll
Msjava.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll (Windows XP and Windows 2000 only)
If the problem is still not resolved, verify that the following registry values are present and correct:
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
Name: (Default)
Value: IDispatch
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid32
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
If the problem is still not resolved, reinstall Internet Explorer. If you are using the version of Internet Explorer that is included with your operating system, reinstall or repair your operating system.
Internet Explorer Administration Kit Users
If this problem occurs after you install a customized version of Internet Explorer that was created with the Internet Explorer Administration Kit (IEAK) version 5.01 Service Pack 1 (SP1), 5.5 SP1, or 6.0 and is resolved by re-registering the Urlmon.dll file, contact Microsoft Product Support Services to obtain the appropriate fix below.
IEAK for Internet Explorer 6
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name
------------------------------------------------------
11-Oct-2001 19:45 6.0.2710.1100 189,440 Ie6wzd.exe
Note This hotfix is not distributed by using a hotfix installer package but is an actual binary hotfix that you must manually replace. To do this, rename the old Ie6wzd.exe file in your IEAK installation folder\Iebin\Optional\EN folder, manually copy the hotfix into that folder, and then rebuild your IEAK package to have the hotfix included inside your package.
Important If Automatic Version Synchronization (AVS) is applied to your IEAK installation after you use this fix, you must manually apply this hotfix again.
IEAK for Internet Explorer 5.5
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name
--------------------------------------------------------
18-Dec-2000 17:22 5.50.4612.1800 183,056 Ie5wzd.exe
Note This hotfix is not distributed by using a hotfix installer package, but is an actual binary hotfix that you must manually replace. To do this, rename the old Ie5wzd.exe file in your IEAK installation folder\Iebin\Optional\EN folder, manually copy the hotfix into that folder, and then rebuild your IEAK package to have the hotfix included inside your package.
Important If Automatic Version Synchronization (AVS) is applied to your IEAK installation after you use this fix, you must manually apply this hotfix again.
IEAK for Internet Explorer 5.01
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name
---------------------------------------------------------
01-Nov-2000 11:01a 5.0.3210.3100 177,424 Ie5wzd.exe
Note This hotfix is not distributed by using a hotfix installer package, but is an actual binary hotfix that you must manually replace. To do this, rename the old Ie5wzd.exe file in your IEAK installation folder\Iebin\Optional\EN folder, manually copy the hotfix into that folder, and then rebuild your IEAK package to have the hotfix included inside your package.
Important If Automatic Version Synchronization (AVS) is applied to your IEAK installation after you use this fix, you must manually apply this hotfix again.
The information in this article applies to:
Microsoft Internet Explorer 6.0
Microsoft Internet Explorer 5.5
Microsoft Internet Explorer 5.01
Microsoft Internet Explorer 5.0
Last Reviewed: 5/13/2004 (5.1)
Keywords: kbbug kbenv kbfix kbIE550preSP2fix kbIE600preSP1fix kbIE600sp1fix KB281679
You cannot open a new Internet Explorer window or nothing occurs after you click a link
This article was previously published under Q281679
SYMPTOMS
When you click a hyperlink in an e-mail message or on a Web page, or right-click a hyperlink on a Web page and then click Open in New Window, you may experience one or more of the following symptoms:
Nothing occurs.
The new window may be blank.
You may receive a scripting error message that is similar to the following error message:
No such interface supported.
Internet Explorer may not respond when you click Print or Print Preview in the File menu.
When you try to connect to Web folders, you may receive the following error message:
The current operation could not be completed because an unexpected error has occurred.
CAUSE
This behavior may occur for one or more of the following reasons:
The (Default) value setting in one or more of the following registry keys points to an incorrect location for the Urlmon.dll file:
[HKEY_CLASSES_ROOT\CLSID\{79eac9e0-baf9-11ce-8c82-00aa004ba90b}\InprocServer32]
[HKEY_CLASSES_ROOT\CLSID\{79eac9f1-baf9-11ce-8c82-00aa004ba90b}\InprocServer32]
[HKEY_CLASSES_ROOT\CLSID\{79eac9f2-baf9-11ce-8c82-00aa004ba90b}\InprocServer32]
This Behavior May Occur if you install a customized version of Internet Explorer that was created with the Internet Explorer Administration Kit (IEAK) version 5.01 Service Pack 1 (SP1), 5.5 SP1, or 6.0.
The following registry key is missing or damaged:
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
One or more of the following files is missing, damaged, or improperly registered:
Urlmon.dll
Mshtml.dll
Actxprxy.dll
Oleaut32.dll
Shell32.dll
Shdocvw.dll
RESOLUTION
To resolve this problem in Internet Explorer, follow these steps:
Quit all programs that are running.
Click Start, and then click Run.
Type regsvr32 urlmon.dll, and then click OK.
When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.
If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):
Shdocvw.dll
Msjava.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll (Windows XP and Windows 2000 only)
If the problem is still not resolved, verify that the following registry values are present and correct:
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
Name: (Default)
Value: IDispatch
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid32
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
If the problem is still not resolved, reinstall Internet Explorer. If you are using the version of Internet Explorer that is included with your operating system, reinstall or repair your operating system.
Internet Explorer Administration Kit Users
If this problem occurs after you install a customized version of Internet Explorer that was created with the Internet Explorer Administration Kit (IEAK) version 5.01 Service Pack 1 (SP1), 5.5 SP1, or 6.0 and is resolved by re-registering the Urlmon.dll file, contact Microsoft Product Support Services to obtain the appropriate fix below.
IEAK for Internet Explorer 6
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name
------------------------------------------------------
11-Oct-2001 19:45 6.0.2710.1100 189,440 Ie6wzd.exe
Note This hotfix is not distributed by using a hotfix installer package but is an actual binary hotfix that you must manually replace. To do this, rename the old Ie6wzd.exe file in your IEAK installation folder\Iebin\Optional\EN folder, manually copy the hotfix into that folder, and then rebuild your IEAK package to have the hotfix included inside your package.
Important If Automatic Version Synchronization (AVS) is applied to your IEAK installation after you use this fix, you must manually apply this hotfix again.
IEAK for Internet Explorer 5.5
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name
--------------------------------------------------------
18-Dec-2000 17:22 5.50.4612.1800 183,056 Ie5wzd.exe
Note This hotfix is not distributed by using a hotfix installer package, but is an actual binary hotfix that you must manually replace. To do this, rename the old Ie5wzd.exe file in your IEAK installation folder\Iebin\Optional\EN folder, manually copy the hotfix into that folder, and then rebuild your IEAK package to have the hotfix included inside your package.
Important If Automatic Version Synchronization (AVS) is applied to your IEAK installation after you use this fix, you must manually apply this hotfix again.
IEAK for Internet Explorer 5.01
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name
---------------------------------------------------------
01-Nov-2000 11:01a 5.0.3210.3100 177,424 Ie5wzd.exe
Note This hotfix is not distributed by using a hotfix installer package, but is an actual binary hotfix that you must manually replace. To do this, rename the old Ie5wzd.exe file in your IEAK installation folder\Iebin\Optional\EN folder, manually copy the hotfix into that folder, and then rebuild your IEAK package to have the hotfix included inside your package.
Important If Automatic Version Synchronization (AVS) is applied to your IEAK installation after you use this fix, you must manually apply this hotfix again.
The information in this article applies to:
Microsoft Internet Explorer 6.0
Microsoft Internet Explorer 5.5
Microsoft Internet Explorer 5.01
Microsoft Internet Explorer 5.0
Last Reviewed: 5/13/2004 (5.1)
Keywords: kbbug kbenv kbfix kbIE550preSP2fix kbIE600preSP1fix kbIE600sp1fix KB281679
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Join Date: Aug 2004
Posts: 1
Reputation:
Solved Threads: 1
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Originally Posted by scarwile
Try this:
Go to Start, then Run and type the following command:
regsvr32 urlmon.dll
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