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ITIL

 
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May 29th, 2008
Can anyone explain me why ITIL is required,i also want to do basic certification inthat,


suggestions required
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Re: ITIL

 
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May 30th, 2008
Here are the three reasons why (quotes):

1. To align IT services with the current and future needs of the business and it Customers - internal and external

2. To improve the quality of the IT service delivered.

3. To reduce the long-term cost of service provision.

I am about half half way into study ITIL and I am finding it a hard task not because of the material but because of the length.

What area are you interested in?
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Re: ITIL

 
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May 30th, 2008
First of all i dont have proper idea about the specializations to answer ur query.can u help me in this regard...
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Re: ITIL

 
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May 31st, 2008
http://www.requestfill.com/article.php?article=442

This is an indepth article about ITIL's benefits.



Originally Posted by idonthvid View Post
Can anyone explain me why ITIL is required,i also want to do basic certification inthat,


suggestions required
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Re: ITIL

 
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May 31st, 2008
Jennybarry,
Thank you for the reply.Very useful.
Someone has asked me about the area which i am interested in...i am not clear about the areas involved in ITIL.Can anyone give me details on that...

Thanking you in advance
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