Hi, first time posting and would like to say hi to everyone

for one i have these adware viruses that i cant get rid of

istsvc.exe
WSup.exe
WToolsA.exe
WToolsB.dll
WToolsS.exe
WToolsS.exe
~826138.tmp
~944048.tmp

can anyone please help me?


One more thing

i finally got a new computer and told me to put the Product key in for Microsoft Word. i did and its asking for it again. i put it in and it doesnt work. anyone know how i can get one asap?


THANKS!

Adware -- Follow the suggestions in this thread:
http://www.daniweb.com/techtalkforums/thread5690.html

If you need to post a Hijackthis log (explained in that thread), please post it in the Security forum.

Product Key -- All I know is to contact Microsoft. Maybe someone else here will have another idea.

Thanks, any other ideas from members are appreciated

try some better virus scanner/removers like this one
http://vil.nai.com/vil/stinger/

I don't know about 'better' as they all find different things and it is best to try different ones until a particular problem has been resolved. (There is a link to Stinger in the thread I suggested earlier as well as several other helpful utilities)