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Views: 315 | Replies: 2 | Solved
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Join Date: Sep 2006
Posts: 14
Reputation: devin.lawks is an unknown quantity at this point 
Rep Power: 3
Solved Threads: 0
devin.lawks devin.lawks is offline Offline
Newbie Poster

Help! PHP form mailer not working.

  #1  
Jun 10th, 2008
I have no idea why, but the form mailer I'm using is not working correctly. Granted, I'm still a newb, but everything in the code looks fine to me.

I'm using a modified version of the free form mailer available at www.TheDemoSite.co.uk

The exact problem is this: I fill out the form, hit submit, and then stare in frustration as the page reloads with a blank form, instead of showing me the confirmation message and sending the email it's supposed to.

Maybe I just need another pair of eyes on this. Please, if anyone can help, I'm lost.

Here's the code I'm working with (which I've attached--found at the bottom of this post--for easier reading, as well):

HTML
Help with Code Tags
html Syntax (Toggle Plain Text) 
  1. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
  2. <html xmlns="http://www.w3.org/1999/xhtml">
  3. <head>
  4. <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  5. <title>Share Your Experience</title>
  6. <link href="style.css" rel="stylesheet" type="text/css" />
  7.  
  8. </head>
  9.  
  10. <body>
  11. <form name="phpformmailer" action="contact_processCS.php" method="post">
  12. <div style="text-align:left">
  13. <div id="wrapper">
  14.  
  15. <table id="banner">
  16. 	<tr>
  17.     	<td width="732" height="114"></td>
  18.     </tr>
  19. </table>
  20.  
  21. <div>
  22. 	<p class="header">Thank you for choosing company for your service needs.</p>
  23. 		<br />
  24. 	<p class="header2">Our goal is to provide you with the best possible service, and your input is vital to our success.
  25. 		<br />
  26. 		<br />
  27. 	Please take a few moments to let us know how we are doing.</p>
  28. 		<br />
  29. 		<br />
  30. </div>
  31.  
  32. <div id="contact">
  33. 	Your first name:<font class="required">*</font>
  34.     </div>
  35.     <div id="contact_text"><input type="text" name="FirstName" size="30" /></div>
  36. <br />
  37. <br />
  38. <div id="contact">
  39. 	Your last name:<font class="required">*</font>
  40.     </div>
  41.     <div id="contact_text"><input type="text" name="LastName" size="30" /></div>
  42. <br />
  43. <br />
  44. <div id="contact">
  45. 	Your telephone number:<font class="required">*</font>
  46.     </div>
  47.     <div id="contact_text"><input type="text" name="TelephoneNumber" size="30" /></div>
  48. <br />
  49. <br />
  50. <div id="contact">
  51. 	Your email address:<font class="required">*</font>
  52.     </div>
  53.     <div id="contact_text"><input type="text" name="Email" size="50" /></div>
  54. <br />
  55. <br />
  56. <div id="contact">
  57. 	Confirm email:<font class="required">*</font>
  58.     </div>
  59.     <div id="contact_text"><input type="text" name="Email2" size="50" /></div>
  60. <br />
  61. <br />
  62.  
  63.  
  64. <div id="tablepos">
  65. <table cellpadding="4" cellspacing="1">
  66. 	<tr class="table_head" bgcolor="#64077a">
  67. 		<td width="420"></td>
  68.         <td width="50">Strongly<br />Agree</td>
  69.         <td width="50">Agree</td>
  70.       <td width="50">Does Not<br />Apply</td>
  71.       <td width="50">Disagree</td>
  72.       <td width="50">Strongly<br />
  73.       Disagree</td>
  74. 	</tr>
  75.     <tr>
  76.     	<td class="cell_left">My telephone calls are answered promptly</td>
  77.         <td class="cell_radio"><input type="radio" name="TelephoneRadio" value="Strongly Agree"/></td>
  78.         <td class="cell_radio"><input type="radio" name="TelephoneRadio" value="Agree"/></td>
  79.         <td class="cell_radio"><input type="radio" name="TelephoneRadio" value="Does Not Apply"/></td>
  80.         <td class="cell_radio"><input type="radio" name="TelephoneRadio" value="Disagree"/></td>
  81.         <td class="cell_radio"><input type="radio" name="TelephoneRadio" value="Strongly Disagree"/></td>
  82.     </tr>
  83.     <tr bgcolor="#d8bbdf">
  84.     	<td class="cell_left">company provides timely responses to my requests</td>
  85.         <td class="cell_radio"><input type="radio" name="ResponseRadio" value="Strongly Agree"/></td>
  86.         <td class="cell_radio"><input type="radio" name="ResponseRadio" value="Agree"/></td>
  87.         <td class="cell_radio"><input type="radio" name="ResponseRadio" value="Does Not Apply"/></td>
  88.         <td class="cell_radio"><input type="radio" name="ResponseRadio" value="Disagree"/></td>
  89.         <td class="cell_radio"><input type="radio" name="ResponseRadio" value="Strongly Disagree"/></td>
  90.     </tr>
  91.     <tr>
  92.     	<td class="cell_left">company Customer Service representatives are helpful and knowledgeable</td>
  93.         <td class="cell_radio"><input type="radio" name="CSRepsRadio" value="Strongly Agree"/></td>
  94.         <td class="cell_radio"><input type="radio" name="CSRepsRadio" value="Agree"/></td>
  95.         <td class="cell_radio"><input type="radio" name="CSRepsRadio" value="Does Not Apply"/></td>
  96.         <td class="cell_radio"><input type="radio" name="CSRepsRadio" value="Disagree"/></td>
  97.         <td class="cell_radio"><input type="radio" name="CSRepsRadio" value="Strongly Disagree"/></td>
  98.     </tr>
  99.     <tr bgcolor="#d8bbdf">
  100.     	<td class="cell_left">My services and events are conducted correctly &amp; professionally</td>
  101.         <td class="cell_radio"><input type="radio" name="ConductedRadio" value="Strongly Agree"/></td>
  102.         <td class="cell_radio"><input type="radio" name="ConductedRadio" value="Agree"/></td>
  103.         <td class="cell_radio"><input type="radio" name="ConductedRadio" value="Does Not Apply"/></td>
  104.         <td class="cell_radio"><input type="radio" name="ConductedRadio" value="Disagree"/></td>
  105.         <td class="cell_radio"><input type="radio" name="ConductedRadio" value="Strongly Disagree"/></td>
  106.     </tr>
  107.     <tr>
  108.     	<td class="cell_left">company informs me about new services or service changes</td>
  109.         <td class="cell_radio"><input type="radio" name="InformedRadio" value="Strongly Agree"/></td>
  110.         <td class="cell_radio"><input type="radio" name="InformedRadio" value="Agree"/></td>
  111.         <td class="cell_radio"><input type="radio" name="InformedRadio" value="Does Not Apply"/></td>
  112.         <td class="cell_radio"><input type="radio" name="InformedRadio" value="Disagree"/></td>
  113.         <td class="cell_radio"><input type="radio" name="InformedRadio" value="Strongly Disagree"/></td>
  114.     </tr>
  115.     <tr bgcolor="#d8bbdf">
  116.     	<td class="cell_left">company is easy to do business with</td>
  117.     	<td class="cell_radio"><input type="radio" name="EasyRadio" value="Strongly Agree"/></td>
  118.         <td class="cell_radio"><input type="radio" name="EasyRadio" value="Agree"/></td>
  119.         <td class="cell_radio"><input type="radio" name="EasyRadio" value="Does Not Apply"/></td>
  120.         <td class="cell_radio"><input type="radio" name="EasyRadio" value="Disagree"/></td>
  121.         <td class="cell_radio"><input type="radio" name="EasyRadio" value="Strongly Disagree"/></td>
  122.     </tr>
  123.     <tr>
  124.     	<td class="cell_left">company deals with problems efficiently and effectively</td>
  125.         <td class="cell_radio"><input type="radio" name="ProblemsRadio" value="Strongly Agree"/></td>
  126.         <td class="cell_radio"><input type="radio" name="ProblemsRadio" value="Agree"/></td>
  127.         <td class="cell_radio"><input type="radio" name="ProblemsRadio" value="Does Not Apply"/></td>
  128.         <td class="cell_radio"><input type="radio" name="ProblemsRadio" value="Disagree"/></td>
  129.         <td class="cell_radio"><input type="radio" name="ProblemsRadio" value="Strongly Disagree"/></td>
  130.     </tr>
  131.     <tr bgcolor="#d8bbdf">
  132.     	<td class="cell_left">company offers good value for the price paid</td>
  133.         <td class="cell_radio"><input type="radio" name="ValueRadio" value="Strongly Agree"/></td>
  134.         <td class="cell_radio"><input type="radio" name="ValueRadio" value="Agree"/></td>
  135.         <td class="cell_radio"><input type="radio" name="ValueRadio" value="Does Not Apply"/></td>
  136.         <td class="cell_radio"><input type="radio" name="ValueRadio" value="Disagree"/></td>
  137.         <td class="cell_radio"><input type="radio" name="ValueRadio" value="Strongly Disagree"/></td>
  138.     </tr>
  139.     <tr>
  140.     	<td class="cell_left">company services are easy to use</td>
  141.         <td class="cell_radio"><input type="radio" name="ServicesRadio" value="Strongly Agree"/></td>
  142.         <td class="cell_radio"><input type="radio" name="ServicesRadio" value="Agree"/></td>
  143.         <td class="cell_radio"><input type="radio" name="ServicesRadio" value="Does Not Apply"/></td>
  144.         <td class="cell_radio"><input type="radio" name="ServicesRadio" value="Disagree"/></td>
  145.         <td class="cell_radio"><input type="radio" name="ServicesRadio" value="Strongly Disagree"/></td>
  146.     </tr>
  147.     <tr bgcolor="#d8bbdf">
  148.     	<td class="cell_left">company billing is accurate</td>
  149.         <td class="cell_radio"><input type="radio" name="BillingRadio" value="Strongly Agree"/></td>
  150.         <td class="cell_radio"><input type="radio" name="BillingRadio" value="Agree"/></td>
  151.         <td class="cell_radio"><input type="radio" name="BillingRadio" value="Does Not Apply"/></td>
  152.         <td class="cell_radio"><input type="radio" name="BillingRadio" value="Disagree"/></td>
  153.         <td class="cell_radio"><input type="radio" name="BillingRadio" value="Strongly Disagree"/></td>
  154.     </tr>
  155.     <tr>
  156.     	<td class="cell_left">company credit terms are clear</td>
  157.         <td class="cell_radio"><input type="radio" name="CreditRadio" value="Strongly Agree"/></td>
  158.         <td class="cell_radio"><input type="radio" name="CreditRadio" value="Agree"/></td>
  159.         <td class="cell_radio"><input type="radio" name="CreditRadio" value="Does Not Apply"/></td>
  160.         <td class="cell_radio"><input type="radio" name="CreditRadio" value="Disagree"/></td>
  161.         <td class="cell_radio"><input type="radio" name="CreditRadio" value="Strongly Disagree"/></td>
  162.     </tr>
  163.     <tr bgcolor="#d8bbdf">
  164.     	<td class="cell_left">I enjoy doing business with company</td>
  165.         <td class="cell_radio"><input type="radio" name="EnjoyRadio" value="Strongly Agree"/></td>
  166.         <td class="cell_radio"><input type="radio" name="EnjoyRadio" value="Agree"/></td>
  167.         <td class="cell_radio"><input type="radio" name="EnjoyRadio" value="Does Not Apply"/></td>
  168.         <td class="cell_radio"><input type="radio" name="EnjoyRadio" value="Disagree"/></td>
  169.         <td class="cell_radio"><input type="radio" name="EnjoyRadio" value="Strongly Disagree"/></td>
  170.     </tr>
  171. </table>
  172. </div>
  173.  
  174. <div id="contact">
  175. 	Your title:<font class="required">*</font>
  176.     </div>
  177.     <div id="contact_text"><input type="text" name="Title" size="30" /></div>
  178. <br />
  179. <br />
  180. <div id="contact">
  181. 	Your company size:<font class="required">*</font>
  182.     </div>
  183.     <div id="contact_text">
  184.     	<select name="CompanySize">
  185.         	<option value="no value">Choose one...</option>
  186.         	<option value="1-49">1 - 49</option>
  187.             <option value="50-99">50 - 99</option>
  188.             <option value="100-199">100 - 199</option>
  189.             <option value="200-499">200 - 499</option>
  190.             <option value="500-999">500 - 999</option>
  191.             <option value="1000 or more">1000 or more</option>
  192.         </select>
  193.     </div>
  194. <br />
  195. <br />
  196. <div id="contact">
  197. 	Number of company locations:<font class="required">*</font>
  198.     </div>
  199.     <div id="contact_text"><input type="text" name="OfficeLocationsNum" size="30" /></div>
  200. <br />
  201. <br />
  202.  
  203. <div id="sq">
  204. What can we do to improve our relationship with you?
  205. <br />
  206. 	<div id="textarea">
  207.    	  <textarea name="ImproveOurRelationship" rows="4" cols="60"></textarea>
  208. 	</div>
  209. Do you have any additional comments regarding your experience with Connex?
  210. <br />
  211. 	<div id="textarea">
  212.     	<textarea name="AdditionalComments" rows="4" cols="60"></textarea>
  213.     </div>
  214. <input type="checkbox" name="check[]" value="contact me" />
  215. I have more to say, and would like to be contacted.
  216. <div id="textarea">
  217. The best time to call is between:&nbsp;&nbsp;
  218. <input type="text" name="ContactTime1" size="10" />&nbsp;&nbsp;
  219. and&nbsp;&nbsp;
  220. <input type="text" name="ContactTime2" size="10" />&nbsp;&nbsp;
  221. <br />
  222. <br />
  223. </div>
  224. <div class="ampm">Please be sure to indicate AM or PM and your local time zone.</div>
  225. </div>
  226. <div id="submit">
  227. <input type="button" value="Send" name="B1" onclick="javascript:validateForm()" />
  228.        Fields marked with a <font size="+2" color="#597cce">*</font> are required</div>
  229. </div>
  230. </div>
  231. <div id="footer">
  232.  
  233.  
  234.  
  235. </div>
  236.  
  237. </form>
  238.  
  239. <script language="JavaScript" type="text/javascript"><!--
  240. function validateForm(phpformmailer) 
  241. {
  242.  var okSoFar=true
  243.  with (document.phpformmailer)
  244.  {
  245.   var foundAt = Email.value.indexOf("@",0)
  246.   if (foundAt < 1 && okSoFar)
  247.   {
  248.     okSoFar = false
  249.     alert ("Please enter a valid email address.")
  250.     Email.focus()
  251.   }
  252.   var e1 = Email.value
  253.   var e2 = Email2.value
  254.   if (!(e1==e2) && okSoFar)
  255.   {
  256.     okSoFar = false
  257.     alert ("The email addresses you entered do not match.  Please re-enter.")
  258.     Email.focus()
  259.   }
  260.   if (FirstName.value=="" && okSoFar)
  261.   {
  262.     okSoFar=false
  263.     alert("Please enter your first name.")
  264.     FirstName.focus()
  265.   }
  266.   if (LastName.value=="" && okSoFar)
  267.   {
  268.     okSoFar=false
  269.     alert("Please enter your last name.")
  270.     LastName.focus()
  271.   }
  272.   if (TelephoneNumber.value=="" && okSoFar)
  273.   {
  274.     okSoFar=false
  275.     alert("Please enter your telephone number.")
  276.     TelephoneNumber.focus()
  277.   }
  278.   if (Title.value=="" && okSoFar)
  279.   {
  280.     okSoFar=false
  281.     alert("Please enter your title.")
  282.     Title.focus()
  283.   }
  284.   if (OfficeLocationsNum.value=="" && okSoFar)
  285.   {
  286.     okSoFar=false
  287.     alert("Please enter your company's number of locations.")
  288.     OfficeLocationsNum.focus()
  289.   }
  290.   if (okSoFar==true)  submit();
  291.  }
  292. }
  293. // --></script>
  294.  
  295.  
  296. </body>
  297. </html>
  298.  

Just in case, here's the CSS:

Help with Code Tags
css Syntax (Toggle Plain Text) 
  1.  
  2. @charset "utf-8";
  3. /* CSS Document */
  4.  
  5.  
  6. body { /* <----Gives 1em value of 10px----> */
  7. 	font-size: 62.5%;
  8. 	}
  9.  
  10. body, html { /* <----IE centering hack----> */
  11. 	text-align:center;
  12. 	}
  13.  
  14. /* page style */
  15.  
  16. #banner {
  17. 	background-image:url(banner.jpg);
  18. 	background-position:left;
  19. 	background-position:top;
  20. 	background-repeat:no-repeat;
  21. 	min-height:114px;
  22. 	max-width:732px;
  23. 	}
  24.  
  25. .hidden {
  26. 	display:none;
  27. 	}
  28.  
  29. #wrapper {
  30. 	height:100%;
  31. 	width:750px;
  32. 	min-width:732px;
  33. 	max-width:732px;
  34. 	margin:0 auto;
  35. 	text-align:left;
  36. 	}
  37.  
  38. /* end page style */
  39.  
  40. /* page head style */
  41.  
  42. .header {
  43. 	font-family:Tahoma;
  44. 	color:#64077a;
  45. 	font-size:2em;
  46. 	font-weight:bold;
  47. 	}
  48.  
  49. .header2 {
  50. 	font-family:Tahoma;
  51. 	color:#995ca7;
  52. 	font-size:1.4em;
  53. 	font-weight:bold;
  54. }
  55.  
  56. /* end page head style */
  57.  
  58. /* contact info style */
  59.  
  60. #contact {
  61. 	font-family:Arial, Helvetica, sans-serif;
  62. 	font-size:1.5em;
  63. 	float:left;
  64. 	width:35%;
  65. 	padding-bottom:.6em;
  66. 	padding-top:.2em;
  67. 	clear:left;
  68. 	}
  69.  
  70. #contact_text {
  71. 	float:right;
  72. 	width:65%;
  73. 	padding-bottom:.6em;
  74. 	padding-top:.1em;
  75. 	clear:right;
  76. 	}
  77. /* end contact info style */
  78.  
  79. /* table style */
  80.  
  81. #tablepos {
  82. 	clear:both;
  83. 	padding-top:2em;
  84. 	padding-bottom:2.6em;
  85. 	}
  86.  
  87. .table_head {
  88. 	font-family:Tahoma;
  89. 	font-size:1em;
  90. 	font-weight:bold;
  91. 	color:#FFFFFF;
  92. 	text-align:center;
  93. 	}
  94.  
  95. .cell_left {
  96. 	font-family:Arial, Helvetica, sans-serif;
  97. 	font-size:1.2em;
  98. 	text-align:left;
  99. 	}
  100.  
  101. .cell_radio {
  102. 	text-align:center;
  103. 	}
  104.  
  105. /* end table style */
  106.  
  107. /* survey questions style */
  108.  
  109. #sq {
  110. 	font-family:Arial, Helvetica, sans-serif;
  111. 	font-size:1.5em;
  112. 	padding-top:2em;
  113. 	}
  114.  
  115. #textarea {
  116. 	padding-left:1em;
  117. 	padding-top:1em;
  118. 	padding-bottom:1em;
  119. 	}
  120.  
  121. .ampm {
  122. 	font-family:Tahoma;
  123. 	color:#64077a;
  124. 	font-size:.7em;
  125. 	font-weight:bold;
  126. 	}
  127.  
  128. /* end survey questions style */
  129.  
  130. #submit {
  131. 	text-align:right;
  132. 	font-family:Tahoma;
  133. 	color:#995ca7;
  134. 	font-size:1em;
  135. 	font-weight:bold;
  136. 	}
  137.  
  138. .required {
  139. 	font-family:Tahoma;
  140. 	color:#597cce;
  141. 	font-weight:bold;
  142. 	}
  143.  

And finally, the PHP:

Help with Code Tags
php Syntax (Toggle Plain Text) 
  1.  
  2. <?php
  3.  
  4. $replyemail="email@email.com";
  5. $subject="Customer Experience Survey";
  6. $valid_ref1="http://formmailer/survey.html";