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Windows XP Boot CD failure
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Join Date: Nov 2004
Posts: 3
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Hi there,
I have a big question here. My brother in law got a computer from a friend. It is a Dell. It has all of the CD's that came with it when it was originally purchased. The OS is Windows XP. Now, when the computer starts it immediately goes to a black screen with the following (It looks kind of like a command prompt in DOS but I am not sure of that) lines:
Type the password and press <Enter>
Enter Password:
I tried putting in the bootable re-installation CD but even when you restart the computer it won't go to SETUP. It just redirects everything back to the black screen with those lines.
I thought maybe it was asking for the Admin password, but when I put in the password the friend gave to my brother in law, it said the password was incorrect and then went again to the black screen.
(If you put in the wrong password too many times it displays a "!" (Without quotes) and says "System must power down."
So? Anyone have any suggestions? Help please!
I have a big question here. My brother in law got a computer from a friend. It is a Dell. It has all of the CD's that came with it when it was originally purchased. The OS is Windows XP. Now, when the computer starts it immediately goes to a black screen with the following (It looks kind of like a command prompt in DOS but I am not sure of that) lines:
Type the password and press <Enter>
Enter Password:
I tried putting in the bootable re-installation CD but even when you restart the computer it won't go to SETUP. It just redirects everything back to the black screen with those lines.
I thought maybe it was asking for the Admin password, but when I put in the password the friend gave to my brother in law, it said the password was incorrect and then went again to the black screen.
(If you put in the wrong password too many times it displays a "!" (Without quotes) and says "System must power down."
So? Anyone have any suggestions? Help please!
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Join Date: Mar 2004
Posts: 3,826
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Solved Threads: 144
Sounds to me like there is a BIOS password set. Try resetting CMOS to see if that clears it:
Shut down and remove the power cord. Open up the system case and locate the round CMOS battery. Remove it, wait several minutes at least, then replace it and see if the PC boots up without asking for the password.
Shut down and remove the power cord. Open up the system case and locate the round CMOS battery. Remove it, wait several minutes at least, then replace it and see if the PC boots up without asking for the password.
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Join Date: Nov 2004
Posts: 3
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Solved Threads: 0
Ok guys,
I tried doing what you described. It didn't get me all the way in. This is what it said:
(It was a Phoenix ROM BIOS PLUS Version 1.10 A00. Before I yanked out the battery, I didn't even know what kind of BIOS it was.)
But anyway it said:
Invalid Configuration Information. Please Run SETUP program.
Press <Enter> to leave password security enabled.
Press <CTRL><Enter> to disable password security.
Anyway,
I tried hitting the CTRL Enter combo and it didn't do anything. IT just kept asking me for a password.
But taking out the battery and then putting it back in at least let me get further than I had before.
If you guys have any more advice I'd love to hear it!
Thanks!
I tried doing what you described. It didn't get me all the way in. This is what it said:
(It was a Phoenix ROM BIOS PLUS Version 1.10 A00. Before I yanked out the battery, I didn't even know what kind of BIOS it was.)
But anyway it said:
Invalid Configuration Information. Please Run SETUP program.
Press <Enter> to leave password security enabled.
Press <CTRL><Enter> to disable password security.
Anyway,
I tried hitting the CTRL Enter combo and it didn't do anything. IT just kept asking me for a password.
But taking out the battery and then putting it back in at least let me get further than I had before.
If you guys have any more advice I'd love to hear it!
Thanks!
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Join Date: Sep 2003
Posts: 103
Reputation:
Solved Threads: 3
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Originally Posted by dawntreader3
Ok guys,
I tried doing what you described. It didn't get me all the way in. This is what it said:
(It was a Phoenix ROM BIOS PLUS Version 1.10 A00. Before I yanked out the battery, I didn't even know what kind of BIOS it was.)
But anyway it said:
Invalid Configuration Information. Please Run SETUP program.
Press <Enter> to leave password security enabled.
Press <CTRL><Enter> to disable password security.
Anyway,
I tried hitting the CTRL Enter combo and it didn't do anything. IT just kept asking me for a password.
But taking out the battery and then putting it back in at least let me get further than I had before.
If you guys have any more advice I'd love to hear it!
Thanks!
It will not let you clear the password without knowing the password.
It will not let you into setup without knowing the password.
If this is a desktop box open the case and pull the battery. and leave unplugged from power for a few minutes or even an hour...
Power it back up without the battery in place
Give the make and model and I will see if I can find a jumper to manually reset the bios..
It will not let you into setup without knowing the password.
If this is a desktop box open the case and pull the battery. and leave unplugged from power for a few minutes or even an hour...
Power it back up without the battery in place
Give the make and model and I will see if I can find a jumper to manually reset the bios..
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