Pleasssseeee helpppppp..... :-|
. I "chatted" with the "Compaq tech." before, but...they seemed to be "clueless".

I've tried to reboot and reinstall my notebook so many times already, but none seemed to work. .

I really need help from you, guys. [B]I need to know the steps on how to get into the BIOS setup system so i can disable the BIOS shadow. . Don't tell me to press F10, 'cause i did that already and the BIOS setup system is not in there.

This happens to a lot of us

Reloading windows is not going to help as the Bios is written in a ROM CMOS chip on you motherboard .
You dont even need a OS install on you computer to axcess the Bios

only thing I can think to cause this is you are starting to hit the f10 key to late into the boot ,what does happen when you hit the f10 key !

Thank you for replying
When i press F10, a black screen shows up with a white box. On the top of the box, it says PhoenixBIOS setup Utility. Here are the functions that show in the box.
Main: PXE Function; Parallel Port; Fram Buffer size (There is a little box to the right showing the functions of Parallel Port, I see the BIOS function, but could not access to that box)
Boot: ATAPI CD-ROM Drive; Hard Drive; Floppy Diskette Drive; Network Boot (However, these functions are there just for........ look. I can't access or do anything)
Exit: some exit functions
There, that is all i can find in the box after pressing F10. I've tried to go back in there so many times to fix things up. But none has revealed any success.

Thats you Bios ,Thats your BIOS all you need to do is learn hoe to move around inside!!
there are many different BIOSES so getting into the different sections of each bios may be different ,usually the arrow keys to move about and the + and - keys or the enter key will helpmake changes in each section and change a setting

I sorry for misunderstanding you .

who is they? that you are refering to when you say they wont letyou ,i assumme you mean the Pheonix Bios people