IE wont open.

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IE wont open.

 
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  #1
Dec 3rd, 2004
Hi,

Whenever I click on IE icon i get an error and a suggestion to notify microsoft of that error. However I can still use IE browser by starting Windows Explorer instead, although when i click on a link that requires opening of a new browser window i get the error once again. I use IE6 and XP pro. I downloaded all available updates from Microsoft but the problem hasn't been solved. I appreciate any input and feedback.

thanks.
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Re: IE wont open.

 
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  #2
Dec 3rd, 2004
Go into your Administrative Tools folder, open up Event Viewer, and have a look through your log files. Are there any error messages in your logs which contain more specific information pertaining to the problem?
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Re: IE wont open.

 
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  #3
Dec 3rd, 2004
Faulting application iexplore.exe, version 6.0.2600.0, faulting module winshow.dll, version 1.0.0.1, fault address 0x00009901.
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Re: IE wont open.

 
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  #4
Dec 3rd, 2004
Bingo!

Good find, and congratulations- you are most likely the proud parent of a bouncing baby virus infection. More info on the "winshow" infections (and removal instructions) can be found in these links:

http://www.google.com/search?hl=en&q...=Google+Search


I'm moving this to the Viruses/Spyware forum now; buckle up...
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Re: IE wont open.

 
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  #5
Dec 3rd, 2004
Thank you. I downloaded Spy Sweeper refered by someone in the earlier threads, after i ran it seems like it fixed the problem, whether it was winshow and/or something else.
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Re: IE wont open.

 
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  #6
Dec 3rd, 2004
Webroot's Spy Sweeper is a reputable program- it may very well have done the trick for you.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing

Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.

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