Tried "stuff to do before posting HijackThis Log" HELP!

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Re: Tried "stuff to do before posting HijackThis Log" HELP!

 
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  #11
Dec 7th, 2004
Hey Geezer, you are seriously behind on your Critical Updates (Windows Update). Getting those patches may help fix your problem. I don't think you should get SP2 though until after you've got the problem fixed.
Links to help you help yourself :

Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html

Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html

Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html
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Re: Tried "stuff to do before posting HijackThis Log" HELP!

 
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  #12
Dec 7th, 2004
again me wats a hijack this log about. please dont be angry i am too curous tghat every1 is talking abt that and i dont even know wats that .
:lol: I am not one of those who wait for things to happen, :p but one of those who make things happen ;)
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Re: Tried "stuff to do before posting HijackThis Log" HELP!

 
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  #13
Dec 7th, 2004
Yeah nice one! This little CRASH course in the computing Dark Side has taught me many lessons. How do you back up your Hard drive? Is there any point until this thing's sorted? Will simply restoring to factory settings resolve anythin apart from taking ages to re install everything?

Incedentally, I tried Quarantining the "qttask.exe" by moving it to another folder and changing "exe" to"xxx" but the problem persists.

I can't use expletives here so I'm gonna log off and use some bold words...

Thanks for the advice about updates by the by

Oh yeah, Does uninstalling IE and installing Firefox work? Will this carry on in the new browser? (It does when i used msnexplorer)

Will the wombat of happiness ever snuffle through my underbrush?
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Re: Tried "stuff to do before posting HijackThis Log" HELP!

 
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  #14
Dec 7th, 2004
Originally Posted by geezer
How do you back up your Hard drive? Is there any point until this thing's sorted?
There's not much point in doing a full system backup until you're clean; you'd just be archiving the "nasties" along with everything else. However, it is always a good idea to back up your important documents/data at regular intervals. There are many different backup options (another hard drive/a zip drive/a tape drive, burn to CD/DVD, etc.) some of which depend on just how much data you need to archive. If it's not a huge amount of data, you can just do manual copies to one of the types of media I just mentioned. If have a lot of data, or simply want to automate/schedule the process, you should look into a commercial backup utility porgram like Dantz's Retrospect package. (Maxtor's One-Touch line of external USB/FireWire drives come with a "lite" version of Retrospect which can be set up to fire off backups literally at the press of a button.)


Originally Posted by geezer
Will simply restoring to factory settings resolve anythin apart from taking ages to re install everything?
Even if you go as far as a full reinstall of Windows, you'll still get infected in the future unless you take precautions.


Originally Posted by geezer
I tried Quarantining the "qttask.exe" by moving it to another folder and changing "exe" to"xxx" but the problem persists.
qttask is a component of Apple's QuickTime multimedia software. It is not malicious, but it certainly doesn't need to be running as a startup item (this goes for the RealPlayer and Winamp startup components as well). Unfotunately, qttask does have a very irritating way of re-enabling itself. Try going into Task Manager and ending the qttask.exe process before removing the "Run" entry in the registry and renaming/delete the file.


Originally Posted by geezer
Does uninstalling IE and installing Firefox work? Will this carry on in the new browser?
Unfortunately, in modern versions of Windows you can't uninstall Internet Exploder; it is integral to the operating system itself (which is one of the reasons it's so prone/vulnerable to attack). Even though you can't get rid of it entirely, you don't need to use it; one of the foremost recommendations in terms of avoiding spyware/adware is to use a non-Internet Explorer based browser such as Firefox, Netscape, or Opera.


Originally Posted by geezer
Will the wombat of happiness ever snuffle through my underbrush?
That's rather personal; let's not go there, OK? :mrgreen:
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing


Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.

However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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Re: Tried "stuff to do before posting HijackThis Log" HELP!

 
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  #15
Dec 7th, 2004
Originally Posted by DMR
There's not much point in doing a full system backup until you're clean; you'd just be archiving the "nasties" along with everything else. However, it is always a good idea to back up your important documents/data at regular intervals. There are many different backup options (another hard drive/a zip drive/a tape drive, burn to CD/DVD, etc.) some of which depend on just how much data you need to archive. If it's not a huge amount of data, you can just do manual copies to one of the types of media I just mentioned. If have a lot of data, or simply want to automate/schedule the process, you should look into a commercial backup utility porgram like Dantz's Retrospect package. (Maxtor's One-Touch line of external USB/FireWire drives come with a "lite" version of Retrospect which can be set up to fire off backups literally at the press of a button.)



Even if you go as far as a full reinstall of Windows, you'll still get infected in the future unless you take precautions.



qttask is a component of Apple's QuickTime multimedia software. It is not malicious, but it certainly doesn't need to be running as a startup item (this goes for the RealPlayer and Winamp startup components as well). Unfotunately, qttask does have a very irritating way of re-enabling itself. Try going into Task Manager and ending the qttask.exe process before removing the "Run" entry in the registry and renaming/delete the file.



Unfortunately, in modern versions of Windows you can't uninstall Internet Exploder; it is integral to the operating system itself (which is one of the reasons it's so prone/vulnerable to attack). Even though you can't get rid of it entirely, you don't need to use it; one of the foremost recommendations in terms of avoiding spyware/adware is to use a non-Internet Explorer based browser such as Firefox, Netscape, or Opera.



That's rather personal; let's not go there, OK? :mrgreen:
Ay up! Back again... Just to let you know that the "qqtask,exe" according to the castlecops identifier is not the same as "Qqtask.exe" which is the actual quicktime application...They say its known spystuff...

About different browsers, I tried using the MSN browser already installed on my puter and that has the same symptoms!grr, snarl, (expletive deleted) etc.

Tomorrow I'll try doing the whole shebang again + what you said about disabling the exe thing or maybe getting HijackThis to sort out the exe.

If I restore to an earlier restore point before I ever got the internet I have a sinking feeling that this won't help either.

I'll try and work out how you reply to my miserable missives using quotes instead of recycling all the text next time

Thanks for keeping in touch,eh?

Go raibh mile maith agat
(as they say in these parts)
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Re: Tried "stuff to do before posting HijackThis Log" HELP!

 
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  #16
Dec 7th, 2004
Originally Posted by geezer
Ay up! Back again... Just to let you know that the "qqtask,exe" according to the castlecops identifier is not the same as "Qqtask.exe" which is the actual quicktime application...They say its known spystuff...
Hmm.. I can't find the CastleCops link to the supposed spyware version; can you post it here?


Originally Posted by geezer
About different browsers, I tried using the MSN browser...
I did say "...use a non-Internet Explorer based browser", which disqualifies the MSN browser.


Originally Posted by geezer
If I restore to an earlier restore point before I ever got the internet I have a sinking feeling that this won't help either.
It may not, and it may even make things worse. Read this to find out why.


Originally Posted by geezer
I'll try and work out how you reply to my miserable missives using quotes instead of recycling all the text next time
Sorry, but there's no magic wand invloved in that one. I do recycle the text; I just manually wrap the separate bits in their own quote tags for clarity.


Originally Posted by geezer
Go raibh mile maith agat
(as they say in these parts)
Tá fáilte romhat.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing


Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.

However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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Re: Tried "stuff to do before posting HijackThis Log" HELP!

 
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  #17
Dec 8th, 2004
MSN browser isn't one that DMR suggested (it is still Microsoft, after all). Try Firefox or Opera. In any case, you will still need IE to get your Windows Updates (can't get them with other browsers).
Links to help you help yourself :

Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html

Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html

Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html
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