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Microsoft Visual Runtime Library Error
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Join Date: Oct 2008
Posts: 12
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Hello-
I am hoping that I can get some help on a pesky issue I have going on. Pardon my ignorance here folks.
We trying to open IE, I get an error message. It says:
Microsoft Visual C++ Runtime Library
Buffer Overrun Detected!
A buffer overrun has been detected which has corrupted the program's internal state. The program cannot safely continue execution and must now be terminated.
At this point, IE shuts down and I have no web access. It's strange b/c I can still use my Outlook Express account. I can then gain access back to the web by turning on my pop up blocker (adsubtract). As soon as I open IE again, I get the same message and IE closes and my pop up blocker closes itself.
I've tried Norton, spyware blaster, spybot search & destroy, etc.
I've also gone through the "read before you post" steps in this forum. I was unable to run the ESET scan and the Deckard's scan. I'll post the Malware log and the HJT log. Here are the two logs:
I hope I have given the right information. Thanks so much to anyone who can help me out with this issue!
I am hoping that I can get some help on a pesky issue I have going on. Pardon my ignorance here folks.
We trying to open IE, I get an error message. It says:
Microsoft Visual C++ Runtime Library
Buffer Overrun Detected!
A buffer overrun has been detected which has corrupted the program's internal state. The program cannot safely continue execution and must now be terminated.
At this point, IE shuts down and I have no web access. It's strange b/c I can still use my Outlook Express account. I can then gain access back to the web by turning on my pop up blocker (adsubtract). As soon as I open IE again, I get the same message and IE closes and my pop up blocker closes itself.
I've tried Norton, spyware blaster, spybot search & destroy, etc.
I've also gone through the "read before you post" steps in this forum. I was unable to run the ESET scan and the Deckard's scan. I'll post the Malware log and the HJT log. Here are the two logs:
Malwarebytes' Anti-Malware 1.30 Database version: 1324 Windows 5.1.2600 Service Pack 2 10/26/2008 4:21:33 PM mbam-log-2008-10-26 (16-21-33).txt Scan type: Full Scan (C:\|) Objects scanned: 91055 Time elapsed: 47 minute(s), 16 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: HJT: Ad-Aware SE Personal Adobe Flash Player ActiveX Adobe Reader 8.1.0 AdSubtract PRO 3 AppCore ArcSoft Software Suite ccCommon Component Framework Dell Digital Jukebox Driver Dell Solution Center DellSupport DS21Patch FileMaker Pro 6 Google Earth Google Toolbar for Internet Explorer Google Toolbar for Internet Explorer Google Updater HijackThis 2.0.2 Hotfix for Windows XP (KB952287) Intel(R) Extreme Graphics 2 Driver Intel(R) PRO Network Adapters and Drivers Intel(R) PROSet Internet Explorer Default Page iTunes Jasc Paint Shop Photo Album Jasc Paint Shop Pro 8 Dell Edition Java 2 Runtime Environment, SE v1.4.2 Learn2 Player (Uninstall Only) LiveUpdate (Symantec Corporation) LiveUpdate (Symantec Corporation) Malwarebytes' Anti-Malware Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft Data Access Components KB870669 Microsoft Office XP Standard for Students and Teachers Microsoft Visual C++ 2005 Redistributable MSN Gaming Zone MSN Music Assistant Musicmatch® Jukebox Nikon Message Center Norton AntiVirus Norton AntiVirus (Symantec Corporation) Norton AntiVirus Help Norton Protection Center PartyPoker PictureProject Process Director QuickTime Saros Information Director Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB883939) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896422) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB896688) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899588) Security Update for Windows XP (KB899589) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB903235) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB905915) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB908531) Security Update for Windows XP (KB911280) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911567) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912812) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913446) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB916281) Security Update for Windows XP (KB917159) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB918899) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920214) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921503) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922760) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925454) Security Update for Windows XP (KB925486) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928090) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB929123) Security Update for Windows XP (KB929969) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931768) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) Security Update for Windows XP (KB933566) Security Update for Windows XP (KB933729) Security Update for Windows XP (KB935839) Security Update for Windows XP (KB935840) Security Update for Windows XP (KB936021) Security Update for Windows XP (KB937143) Security Update for Windows XP (KB937894) Security Update for Windows XP (KB938127) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB938829) Security Update for Windows XP (KB939653) Security Update for Windows XP (KB941202) Security Update for Windows XP (KB941568) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB941644) Security Update for Windows XP (KB941693) Security Update for Windows XP (KB942615) Security Update for Windows XP (KB943055) Security Update for Windows XP (KB943460) Security Update for Windows XP (KB943485) Security Update for Windows XP (KB944338) Security Update for Windows XP (KB944533) Security Update for Windows XP (KB944653) Security Update for Windows XP (KB945553) Security Update for Windows XP (KB946026) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB947864) Security Update for Windows XP (KB948590) Security Update for Windows XP (KB948881) Security Update for Windows XP (KB950749) Security Update for Windows XP (KB950759) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953838) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB956390) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB958644) SPBBC 32bit Spybot - Search & Destroy Spybot - Search & Destroy 1.4 SpywareBlaster v3.4 Ultra WinCleaner Utility Suite Version 8 Update for Windows XP (KB894391) Update for Windows XP (KB896727) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB910437) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB927891) Update for Windows XP (KB929338) Update for Windows XP (KB930916) Update for Windows XP (KB931836) Update for Windows XP (KB933360) Update for Windows XP (KB936357) Update for Windows XP (KB938828) Update for Windows XP (KB942763) Update for Windows XP (KB942840) Update for Windows XP (KB946627) Update for Windows XP (KB951072-v2) Viewpoint Media Player Windows Installer 3.1 (KB893803) Windows Installer 3.1 (KB893803) Windows Media Format Runtime Windows Media Player 10 Windows XP Hotfix - KB834707 Windows XP Hotfix - KB867282 Windows XP Hotfix - KB873333 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB885884 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB887742 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890047 Windows XP Hotfix - KB890175 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB890923 Windows XP Hotfix - KB891781 Windows XP Hotfix - KB893066 Windows XP Hotfix - KB893086 Windows XP Service Pack 2 Here is the regular log file from HJT: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:43:07 PM, on 10/26/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\WINDOWS\Explorer.EXE C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\DellSupport\DSAgnt.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Nikon\PictureProject\NkbMonitor.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Messenger\msmsgs.exe C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe C:\Program Files\interMute\AdSubtract\AdSub.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.packpride.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:1874 O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll O3 - Toolbar: AdSubtract Toolbar - {F14AABDD-0232-4e5a-9B52-4178AC0A62B5} - C:\WINDOWS\system32\adsubtb.dll O4 - HK LM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe" O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent O4 - HKCU\..\Run: [DellTransferAgent] "C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe" O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - Startup: AdSubtract.lnk = C:\Program Files\interMute\AdSubtract\AdSub.exe O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe O8 - Extra context menu item: AdSubtract: Bypass Site - res://C:\Program Files\interMute\AdSubtract\AdSub.exe/360 O8 - Extra context menu item: AdSubtract: Cloak Image - res://C:\Program Files\interMute\AdSubtract\AdSub.exe/361 O8 - Extra context menu item: AdSubtract: Report Site - res://C:\Program Files\interMute\AdSubtract\AdSub.exe/359 O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe -- End of file - 5373 bytes
I hope I have given the right information. Thanks so much to anyone who can help me out with this issue!
Last edited by jbennet; Oct 26th, 2008 at 10:20 pm. Reason: code tags
Wierd. Try installing the newest version of the Runtime Libary.
http://www.microsoft.com/downloads/d...displaylang=en
Do you get the error in safe mode with networking? (hit f8 repeatedly on boot)
http://www.microsoft.com/downloads/d...displaylang=en
Do you get the error in safe mode with networking? (hit f8 repeatedly on boot)
If i am helpful, please give me reputation points.
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