Unable to access the Internet

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Unable to access the Internet

 
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  #1
Nov 15th, 2008
Hi all,

I am new to this forum. I have a problem with a computer at my office. For this computer I have 2 network cables from 2 different service providers. For example if one network goes down I can alway change to the other network.

From few days ago i cannot access internet from one network, when I plug the second line it works fine. I did a ping test and it was a faliure. When I plugged my laptop it works fine. IP method I use is dhcp. I tried by putting a static ip and it still does not work.

Can somebody please help me with this? i think it is a problem with m computer's settings

charithd
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Re: Unable to access the Internet

 
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Nov 15th, 2008
Is your tcp/ip settings on the LAN connection set correctly, like obtaining ip automatically?
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Re: Unable to access the Internet

 
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  #3
Nov 15th, 2008
go to network connections in control panel and right click on icon for network that is not working and click on repair ,see what happens
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Re: Unable to access the Internet

 
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  #4
Nov 16th, 2008
Hi,

Yeap, settings are correct, i can ping all the internal computers, dhcp server, gateway etc. but cannot ping outside. I tried resetting the xp winsock, i tried release and renew ip address but it just does not want to ping external ip addresses and web sites. can u help me? now i am running avg anti virus and lavasoft's adaware to see whether it is a virus.
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Re: Unable to access the Internet

 
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Nov 16th, 2008
Let us know if your AV software found anything.
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