oh no wait... the one that couldnt be disinfected is one of the agents... but when I do an AVG scan i have 3 downloaders... ??? wth ...

Well, if you didn't install it, and you don't use it, I would think you should just get rid of it. See if it's in the Add/Remove Programs first; if not, then just delete the folder. You might need to boot into Safe Mode to do that. (Again, you may want to wait for confirmation on this)

hehe yea... i think i will wait for confirmation on that ... I forgot to add btw... when I was deleting stuff in safe mode, there were 4 folders in my Temp. Internet Files\Content.IE5 that wouldnt delete... they looked like junk from an ebay site, but i wasnt going to sit there and delete EVERYTHING else from the folders lol... what do ya think I should do with these?

I'm almost positive that the entire "Business Logic" folder should get the axe. The only places I've seen references to such a folder have been in threads on other support forums where people are dealing with an infection almost identical to yours. "Business logic" is a programming term; I've found nothing to indicate that is the name/brand of a piece of legit software that any normal user would have on their system, and I've never seen such a folder on any system I've ever worked on.

As far as the undeletable folders in the Content.IE5 folder, I'm afraid that the way to go is to start deleting the individual files until you can pinpoint the exact files which are refusing to be deleted. That way we'll at least be able to know the names of the offending files, and that might give us a clue as to how to delete them. By selecting blocks/groups of files for deletion, you should be able to narrow it down fairly quickly.

DMR... NOOOOOOOOO lol alright Ill let ya know what happens

:eek: that was a lot of files :eek: I also deleted the UWC folder (the only folder in Business Logic) and ran an AVG and Panda scan no more Downloaders. Thanks a lot you guys for saving my butt... again hehe... should I worry about those files that wouldnt delete? Here they are if I should do somethin with em:

1. 1980-strawberry_W0QQsokeyworddirectZ1QQfromZR8[1]
2. 1980-strawberry_W0QQfromZR8QQsosortorderZ1QQsosort propertyZ3[1]
3. Thumbs.DBF (I'm guessing this is an important one though)
4.strawberry_Home-Garden_W0QQcatrefZC12QQcoactionZcompareQQcoentrypageZsearchQQcopagenumZ1QQfromZR10QQsacategoryZ11700QQsorecordstoskipZ100QQsosortorderZ1QQsosor[1]
5.strawberry_Home-Garden_W0QQcatrefZC12QQcoactionZcompareQQcoentrypageZsearchQQcopagenumZ1QQfromZR10QQsacategoryZ11700QQsomorecategoriesZ1QQsosortorderZ1QQsosort[2].
<Noticing a pattern?>
6.strawberry_Home-Garden_W0QQcatrefZC12QQcoactionZcompareQQcoentrypageZsearchQQcopagenumZ1QQfromZR10QQsacategoryZ11700QQsomorecategoriesZ1QQsosortorderZ1QQsosort[1].

Thumbs.dbf files are legit (and automatically generated) Windows files; don't worry about any of those that you run across.

As for the other files I'm not sure; let me get back to you on those.

I couldn't find anything on the Strawberry stuff -- almost looks like some kind of catalog entries. I don't understand why they won't delete in Safe Mode

thats what i thought too dlh ... but it wont delete in safe or normal mode

What is the exact error you get when you try to delete one of those "strawberry" files? Sometimes these nasty little puppies set their permissions such that even the Administrator account is denied access to them; if that's the case you might have to twiddle with the permission settings under the Security tab of each files Properties window. Another possibility is the files are still somehow in use even in Safe Mode.