Bogus Office Installation Messages

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Bogus Office Installation Messages

 
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  #1
Jan 3rd, 2005
I had some problems a few days ago that screwed with my Office 2002. Nothing would work and instead it would prompt to install using Proplus.msi. I used System Restore to get everything back to normal. All Office programs are now working but these prompts to install Office still are popping up all over the place. I can press "Cancel" and continue to use the application but they won't go away. Any ideas? I have lost the CD so I can't reinstall.
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Re: Bogus Office Installation Messages

 
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  #2
Jan 9th, 2005
The main reason I have seen those is basically because a hard drive cleanup wizard was performed and the Office Installation Files were deleted.

So now everytime Office uses a new feature or attempts to update, it's giving you that error.

To backup a little here ,the Office Installation Files take away the need to have the Office 2002/2003 CD in the drive when you are installing, updating, or using a new feature. Actually sorta cool. But people will either intentionally or accidently remove this feature many times.

The solution to your problem?
There really isn't one to my knowledge. Maybe the Microsoft website's knowledge base can help, but I think they'll recap what I said above and say good luck (in a professional legalese sorta way). Good luck
Ioannis Saratsidis
Technicial Support Specialist
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