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Unable To Send E-mails
Thread Solved |
Hi,
I'm asking this on behalf of a friend who has experienced this.
O/S is Windows ME, TrendMicro Internet Security is unable to detect the virus. You can surf the web and receive e-mails yet unable to send e-mails. Something is blocking the server or proxy which has never happened before.
Can anyone help? Thanks!
I'm asking this on behalf of a friend who has experienced this.
O/S is Windows ME, TrendMicro Internet Security is unable to detect the virus. You can surf the web and receive e-mails yet unable to send e-mails. Something is blocking the server or proxy which has never happened before.
Can anyone help? Thanks!
What email program are they using (Hotmail, Outlook, Yahoo, ...)?
Is there any message that comes up when they try to send an email?
If so, what does it say?
Has the computer been scanned recently for adware and spyware (not just antivirus)?
The advice in this thread may be helpful:
http://www.daniweb.com/techtalkforums/thread5690.html
Is there any message that comes up when they try to send an email?
If so, what does it say?
Has the computer been scanned recently for adware and spyware (not just antivirus)?
The advice in this thread may be helpful:
http://www.daniweb.com/techtalkforums/thread5690.html
Links to help you help yourself :
Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html
Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html
Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html
Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html
Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html
Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html
Thanks! Consider case closed!
My friend installed another antivirus and her pc is clean again!
My friend installed another antivirus and her pc is clean again!
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Originally Posted by dlh6213
What email program are they using (Hotmail, Outlook, Yahoo, ...)?
Is there any message that comes up when they try to send an email?
If so, what does it say?
Has the computer been scanned recently for adware and spyware (not just antivirus)?
The advice in this thread may be helpful:
http://www.daniweb.com/techtalkforums/thread5690.html
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