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Internet problem: IE doesn't work
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Join Date: Jan 2005
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Okay. This is my first post here, so be gentle
Internet Explorer and Firefox don't work. Whenever I try to access a web page, FF shows a blank page with the tab title "(untitled)" and IE gives me a server not found message. Other programs, such as AIM, Ares, and Windows update all access the internet with no problem.
I've run Spybot, Ad-aware, and Norton Antivirus, and none of them got anything. I'm using Ares' web browser right now. Any help will be greatly appreciated.
Internet Explorer and Firefox don't work. Whenever I try to access a web page, FF shows a blank page with the tab title "(untitled)" and IE gives me a server not found message. Other programs, such as AIM, Ares, and Windows update all access the internet with no problem.
I've run Spybot, Ad-aware, and Norton Antivirus, and none of them got anything. I'm using Ares' web browser right now. Any help will be greatly appreciated.
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Join Date: Jul 2004
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Did they ever work on this computer? If they did, can you think of anything that might have been done to the system around the time they stopped working (hardware or software changes)?
Links to help you help yourself :
Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html
Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html
Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html
Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html
Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html
Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html
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Join Date: Jan 2005
Posts: 7
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Let's see...Around that time I had been having some issues with my video card. I ended up uninstalling and reinstalling the drivers a few times, then the next time I got a crash, it showed a file name. I googled it and found out it was associated with Drag to Disc, so I uninstalled that. I haven't had the blue screen of death since.
I also uninstalled SP2 while troubleshooting my crashing issue, then reinstalled it after my internet problem showed up. Other than that, I really don't think I've done anything that could have done it. >_<
I also uninstalled SP2 while troubleshooting my crashing issue, then reinstalled it after my internet problem showed up. Other than that, I really don't think I've done anything that could have done it. >_<
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Join Date: Jul 2004
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It could be the firewall settings in SP2; I think there is also a patch for IE problems with SP2. Look through this thread and see if there is anything that helps (a link to the patch should be there, and I think instructions for the firewall are too):
http://www.daniweb.com/techtalkforums/thread10031.html
http://www.daniweb.com/techtalkforums/thread10031.html
Links to help you help yourself :
Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html
Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html
Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html
Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html
Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html
Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html
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Join Date: Jul 2004
Posts: 2,964
Reputation:
Solved Threads: 209
Here's a patch for IE with SP2:
http://support.microsoft.com/default.aspx?kbid=884020
Here is information about XP's firewall:
http://www.microsoft.com/windowsxp/u...2_wfintro.mspx
Try disabling the firewall (do you have any other firewall?) and see if either browser is then able to access the web.
http://support.microsoft.com/default.aspx?kbid=884020
Here is information about XP's firewall:
http://www.microsoft.com/windowsxp/u...2_wfintro.mspx
Try disabling the firewall (do you have any other firewall?) and see if either browser is then able to access the web.
Links to help you help yourself :
Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html
Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html
Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html
Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html
Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html
Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html
1. In IE or FF, can you reach web sites by their IP (as opposed to their URL)?
In the location/address bar of IE and FF, type the following to see if you can reach (respectively) Yahoo, Google, and this site:
http://66.94.230.34
http://216.239.57.147
http://69.93.117.133
2. Did the original occurrence of the problem coincide in any way with your installing the Ares package?
3. Although this doesn't sound like it applies to your particular problem, do keep in mind that different network/Internet programs use different network communication ports and protocols. In other words, just because an instant messaging program works doesn't necessarilly have much to do with a web browsing problem; the two types of programs may be using entirely different "channels of communication".
In the location/address bar of IE and FF, type the following to see if you can reach (respectively) Yahoo, Google, and this site:
http://66.94.230.34
http://216.239.57.147
http://69.93.117.133
2. Did the original occurrence of the problem coincide in any way with your installing the Ares package?
3. Although this doesn't sound like it applies to your particular problem, do keep in mind that different network/Internet programs use different network communication ports and protocols. In other words, just because an instant messaging program works doesn't necessarilly have much to do with a web browsing problem; the two types of programs may be using entirely different "channels of communication".
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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Join Date: Jan 2005
Posts: 7
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1: Nope. The same thing happens.
2: I don't see how it could, I had Ares installed long before I got this problem.
Also, I found out yesterday that the guest account's IE and FF work fine. I don't know if I should be happy, or sad. I could, of course, only use my guest account for internet, but I'd have to transfer all the plugins and stuff over, and I'd have to fast switch accounts in order to do other things only on my account. >_<
2: I don't see how it could, I had Ares installed long before I got this problem.
Also, I found out yesterday that the guest account's IE and FF work fine. I don't know if I should be happy, or sad. I could, of course, only use my guest account for internet, but I'd have to transfer all the plugins and stuff over, and I'd have to fast switch accounts in order to do other things only on my account. >_<
Corrupted items such as cookies or cached Internet files can often cause browsing problems similar to yours. If you haven't already:
- Reboot into safe mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up)
- Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files".
- For every user account listed under C:\Documents and Settings, delete the entire contents of these folders:
1. Local Settings\Temp
2. Cookies
3. History
4. Local Settings\Temporary Internet Files\Content.IE5
5. Application Data\Mozilla\Firefox\Profiles\profilename\Cache
6. Also delete the Application Data\Mozilla\Firefox\Profiles\profilename\cookies.txt file
- Delete the entire content of your C:\Windows\Temp folder.
Note- If you get any messages concerning the deletion of system files such as desktop.ini or index.dat, just choose to delete those files; they'll be automatically regenerated by Windows if needed. Windows will allow you to delete the versions of those files which exist in sub-folders within the main Temp/Temorary folders, but might not let you delete the versions of those files that exist in the main Temp folders themselves; this is normal and OK.
- Empty your Recycle Bin.
- Reboot normally.
- Reboot into safe mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up)
- Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files".
- For every user account listed under C:\Documents and Settings, delete the entire contents of these folders:
1. Local Settings\Temp
2. Cookies
3. History
4. Local Settings\Temporary Internet Files\Content.IE5
5. Application Data\Mozilla\Firefox\Profiles\profilename\Cache
6. Also delete the Application Data\Mozilla\Firefox\Profiles\profilename\cookies.txt file
- Delete the entire content of your C:\Windows\Temp folder.
Note- If you get any messages concerning the deletion of system files such as desktop.ini or index.dat, just choose to delete those files; they'll be automatically regenerated by Windows if needed. Windows will allow you to delete the versions of those files which exist in sub-folders within the main Temp/Temorary folders, but might not let you delete the versions of those files that exist in the main Temp folders themselves; this is normal and OK.
- Empty your Recycle Bin.
- Reboot normally.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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