Unable to login into MSN, hotmail, outlook express.

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Unable to login into MSN, hotmail, outlook express.

 
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  #1
Jan 28th, 2005
I did a virus scan on my computer a few days ago and discovered I had multiple trojan horses, which I had to delete for obvious reasons. Since then I cant sign into MSN messenger, hotmail or access outlook express. Also I have no history, which I had previously, and I have no advanced internet options. When I click on the advanced internet options, I just get a blank page.

I've also tried to repair my Internet Explorer, which is version 6, and when I try it says "Internet Explorer 6 cannot be repaired. Please run Setup again to reinstall all components." I tried reinstalling everything, but I still got that error message. Apparently Internet Explorer 6 cannot be repaired because errors occured whilst setting up the following dll's:
browseui.dll
shdocvw.dll
mshtml.dll
shdoc401.dll

I really dont know what to do, can anyone help?
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Re: Unable to login into MSN, hotmail, outlook express.

 
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Jan 28th, 2005
See our member antioed's suggested fix (involving the "regsvr32" command) in the this thread:

http://www.daniweb.com/techtalkforum...wseui.dll.html

Run the regsvr32 commands on the dlls you listed in your post and see if that fixes the problems.
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Re: Unable to login into MSN, hotmail, outlook express.

 
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  #3
Jan 28th, 2005
thanks for replying. I tried that but it keeps saying DLLRegisterServer failed.
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Re: Unable to login into MSN, hotmail, outlook express.

 
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Jan 28th, 2005
1. It fails on all of your dlls, or just one or two in particular?

2. You are logged in to an account with administrator rights, yes?
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Re: Unable to login into MSN, hotmail, outlook express.

 
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Jan 28th, 2005
1) Just shdocvw.dll, mshtml.dll and browseui.dll.

2)I have no computer knowledge at all, what do you mean by administrator rights?
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Re: Unable to login into MSN, hotmail, outlook express.

 
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Jan 28th, 2005
Originally Posted by lost_confused
1) Just shdocvw.dll, mshtml.dll and browseui.dll.
What exact version of Windows are you using?


Originally Posted by lost_confused
2)I have no computer knowledge at all, what do you mean by administrator rights?
In Windows 2000 and XP, user accounts are assigned to certain groups, each of which grants the user different levels of permission to perform certain tasks such as installing programs, modifying system settings, etc. Users who belong to the "Administrators" group basically have unrestricted permission to make system-level changes, and given that, many troubleshooting tasks must be performed while logged in as a user who is a member of the Administrators group. You can determine which user accounts are assigned to which groups by looking at your user accounts in the Users Control Panel in Win 2000 or the User Accounts control panel in Win XP.
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Re: Unable to login into MSN, hotmail, outlook express.

 
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  #7
Jan 28th, 2005
I'm using Windows 98 Second Edition.
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Re: Unable to login into MSN, hotmail, outlook express.

 
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Jan 28th, 2005
Win 98? OK- the Administrator stuff doesn't appy in your case then.

I have to log off for a while to take care of "real life" things, but I'll try to post other suggestions as soon as I can. Hopefully, one of our other will pick up on this in the meantime.
"May the Wombat of Happiness snuffle through your underbrush."
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Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.

However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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