Hi all,
Can someone help me with this...

I bought a new modem and installed it into my desktop PC. I installed the modem driver and it was successfully installed.

i tried to dialin to our ISP but it gave me the error 633 - "the port is already in use"

I've checked on the device manager and there's no question mark or exclaimation mark on the modem.
Also when i tried to query the modem, it gave me an error message -"the port that the modem is attached could not be opened. this may be the result of a hardware conflict. check the device manager to verify all devices are functional"

I also uninstalled and installed the driver but still the same...

rgds.

The name and model number of your modem would be a big help!
reply back and we can help