 |  |  |  |  |  |  |  |
IE/Firefox/Chrome not loading web pages
 |
I think I have a virus which is changing my DNS resulting in web pages not loading properly. I've ran a virus can via AVG and I'm still getting problems. I have a Dell XPS M1330. Many times I will receive messages saying 404 web page not found on sites such as www.bbc.co.uk on both IE and Firefox. I also downloaded Chrome but that isn't working either. I'm not sure how to remove what I have or find this trojan. If someone has any insight on this please help!!! thank you
•
•
Join Date: Jul 2008
Posts: 2,963
Reputation: 
Solved Threads: 169
Hi, welcome to daniweb.
Please do the following:
Please download Malwarebytes' Anti-Malware (MBA-M) to your Desktop.
* DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.
Reboot the computer.
Next download HijackThis and run a full system scan with it. Save the log and copy/paste both logs back here.
Please do the following:
Please download Malwarebytes' Anti-Malware (MBA-M) to your Desktop.
* DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.
Reboot the computer.
Next download HijackThis and run a full system scan with it. Save the log and copy/paste both logs back here.
|
Similar Threads
- virus and web redirect (Viruses, Spyware and other Nasties)
- Internet Connected But Won't Open Web Pages (Viruses, Spyware and other Nasties)
- Certain web sites/pages appear blank (Windows NT / 2000 / XP)
- Internet Problems, im connected but i cant access web pages. (Web Browsers)
- Connect DSL Windows XP and Windows 98 cannot display web pages (Windows NT / 2000 / XP)
- Why I can't access the web pages by IE (HTTPS with DES-CBC-SHA?) (Web Browsers)
- Browser (IE6 and Firefox) can't find web pages after being idle (Web Browsers)
- certain web pages won't load (Viruses, Spyware and other Nasties)
- cannot view web pages in ie or firefox (Web Browsers)
Other Threads in the Viruses, Spyware and other Nasties Forum
- Previous Thread: wqjs.exe, acrobat malware
- Next Thread: Little bit of trouble?
| Thread Tools | Search this Thread |
You need to join our community in order to build your list of favorite forums. You can visit the forum index for a listing of all forums.
Related Forum Features
Latest Viruses, Spyware and other Nasties Posts
adware anti-malware anti-virussitesaccessissue antivirus apple attack audio avg backtoschoolspeech bar blackhat botnet botnets censorship china commercial commercials conficker connect control crosssitescripting cyber cybercrime ddos domains e-mafia education email europe exam exploit facebook fake fancheckvirus gaming gtaiv gumblar halloween herss.exe hijack hosting internet kaspersky legal mail malware mcafee mega-d messagelabs microsoft mobile nazi news obama onlinethreats paedophile parents patch phishing police policeprovirusmba-mblockedinternetaccess president privacy pro problem redirect redirecting reliability report research risk rogueantivirus samhain sans school search security seopoisoning sites software spam spyware spywareexternalwindows7adminstratortrojans sqlinjection symantec teen translate trojan unwanted update usa virus viruses vista war warning windows worm yahoo zeroday
