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Bad Image MOM.exe
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Join Date: Jul 2009
Posts: 1
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Solved Threads: 0
Dell computer running XP freezes on start up and this error comes up: Bad Image, MoM.exe. The application or DLL C:\windows|System 32\ rqRIaBRJ.dll is not a valid image. Please check against your installation diskette.
We do not have any diskettes. The computer did not come with any from Dell. Help!!!!!!!!!!!!!!!!!
We do not have any diskettes. The computer did not come with any from Dell. Help!!!!!!!!!!!!!!!!!
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Join Date: May 2005
Posts: 3,204
Reputation:
Solved Threads: 188
This, the DLL C:\windows|System 32\ rqRIaBRJ.dll is not a valid image... is the worrying bit. MoM.exe is a monitor, is all. Some legitimate files do have scrambled filenames, but that one looks suspect. Try this:
MBAM:
==Please download Malwarebytes' Anti-Malware
from: http://www.majorgeeks.com/Malwarebyt...are_d5756.html
or: http://www.besttechie.net/tools/mbam-setup.exe
=Dclick that file, mbam-setup.exe, to install the application,
-ensure that it is set to update and start, else start it via the icon, and UPDATE it.
Select "Perform QUICK Scan", then click Scan; the application will guide you through the remaining steps.
ENSURE that EVERYTHING found has a CHECKMARK against it, then click Remove Selected.
If malware has been found [and removed] MBAM will automatically produce a log for you when it completes... do not click the Save Logfile button.
Examine the log: if some files are listed as Delete on Reboot then restart your machine before continuing.
Copy and post that log [it is also saved under Logs tab in MBAM].
Then:
==download hijackthis: http://www.majorgeeks.com/download5554.html
-copy it to a new FOLDER placed either alongside your program files or on your desktop.
-in that folder start HijackThis by dclicking the .exe
-CLOSE ALL OTHER APPLICATIONS and any open windows including the explorer window containing HijackThis.
-click the Scan and Save a Logfile button. Post the log here.
You can get both downloads in the first place, then run them.
MBAM:
==Please download Malwarebytes' Anti-Malware
from: http://www.majorgeeks.com/Malwarebyt...are_d5756.html
or: http://www.besttechie.net/tools/mbam-setup.exe
=Dclick that file, mbam-setup.exe, to install the application,
-ensure that it is set to update and start, else start it via the icon, and UPDATE it.
Select "Perform QUICK Scan", then click Scan; the application will guide you through the remaining steps.
ENSURE that EVERYTHING found has a CHECKMARK against it, then click Remove Selected.
If malware has been found [and removed] MBAM will automatically produce a log for you when it completes... do not click the Save Logfile button.
Examine the log: if some files are listed as Delete on Reboot then restart your machine before continuing.
Copy and post that log [it is also saved under Logs tab in MBAM].
Then:
==download hijackthis: http://www.majorgeeks.com/download5554.html
-copy it to a new FOLDER placed either alongside your program files or on your desktop.
-in that folder start HijackThis by dclicking the .exe
-CLOSE ALL OTHER APPLICATIONS and any open windows including the explorer window containing HijackThis.
-click the Scan and Save a Logfile button. Post the log here.
You can get both downloads in the first place, then run them.
Deep, deep in the woods, but walking about.
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