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Is it a virus that is not allowing me to run updates in Norton Antivirus?

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Join Date: May 2004

Posts: 40

Reputation: annamarie is an unknown quantity at this point

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annamarie

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Is it a virus that is not allowing me to run updates in Norton Antivirus?

Mar 27th, 2005

I downloaded the Ad-aware,and the ie-spyad, and I cleaned all I could, but I'm still having problems. I can't do any updates with the Norton Antivirus so I'm not protected. What can I do to recover it? I contacted Norton and they have not responded. I get these adult messages which I block but I keep receiving them I do not want to receive anything like this. Can you suggest how to get rid of these offensive messages? Thanks. I appreciate all you can do for me. Sincerely, annamarie:cry:

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Join Date: Jul 2004

Posts: 2,964

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dlh6213

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Re: Is it a virus that is not allowing me to run updates in Norton Antivirus?

Mar 27th, 2005

Have a look at this thread, http://www.daniweb.com/techtalkforums/thread5690.html

Then, get HijackThis from here:
http://www.spywareinfo.com/~merijn/

Close all browser windows, 'Scan and Save Log' with hijackthis, copy and paste the log here in this thread.

You may also find this thread somewhat helpful/interesting:
http://www.daniweb.com/techtalkforums/thread16365.html

Links to help you help yourself :

Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html

Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html

Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html