I still can't download anything from places like geeks.com or whatever it is. All I have been able to download is Microsoft updates. I just don't know what to do.

1. Just a couple of loose ends left in that log; otherwise it looks clean.
Have HJT fix:

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)


2. In terms of the download problem: I can't think of anything else to suggest except to see what happens when you get a chance to install Firefox.


3. "Disappearing" mail: If you're using Outlook or Outlook Express, your read messages haven't gone anywhere, they're just hidden from you because either your "View" setting is set to "Unread Messages" instead of just "Messages", or you have a rule/filter in place which is hiding read messages.

I just wanted to ask a few more questions about things I dont understand. I got my mail to working properly again and thanks. I use to have a "run" and " search" selection on my start menu. For quite some time now I haven't had either on the start menu or anywhere elese. I went to a certain place in my administrative tools and found a box to check to put them on the start menu but that didn't work. I was on the phone with Trend Micro about registering my new software. I had put the old registration code in and that was preventing me from registering the new. Anyway we needed to go to the run in order to get in the register{I think thats whydaa} but the "run" dude wasn't there. Whadaya think? Is it just hiding from me. Did ole piece of trash," Mr Virus" hide it from me or did just dunb ole me delete it for some ignorant reason? Iwould appreciate some insight on this. I need to call mozilla about my Firefox cause its been ten days since I put the order in. thanks.

The setting to display the Run option is in your Start menu preferences. Right-click on your Taskbar, click Properties, click the Start Menu tab, and then click the Customize button.

- If you're using the standard XP Start Menu style: click on the Advanced tab in the Customize window, scroll down to the "Run command" option, and click on its check-mark box.

- If you're using the "classic" Windows Start Menu style: put a check in the "Display Run" box in the Customize window.

man today i broke down and called Microsoft. I got this tech on the phone in India. It was the same guy that I had last year that kept me on the phone for 5 hours trying to help me with a problem that never got resolved. I stayed on the phone for 4.5 hours trying everything to get IE to download. No friggin resolution. I finally told the guy that I had other things to do and had to go. When I got in this evening I received an e-mail ffrom him saying that we had reached a resolution on the problem. Iwrote him back and let him know that I am contacting microsoft and telling them that we stayed on the phone 4.5 hours and nothing we tried worked. I was alright with trying different things but for him to write a report that we found a resolution. I still can't download a damn thing.

I have recently recieve a message from My rend Micro firewall that says another computer is logged on to my network. It gives the Ip address aand mac address and I want to know if there is any way to get rid of this person. I wonder if its possible for someone to look at the Hjt Log and figure a way to hack into my system? I still haven't recieved the firefox browser because they said they were waiting for some to come in. I still can't download anything and no one can figure it out. I 'm worried about this computer on my network.

In terms of the reported intrusion- can you describe you overall network setup in more detail please?

- What type of Internet connection do you have (Cable, DSL, etc.)?

- If you have broadband, do you have a Cable/DSL firewall router installed?

- Is there wireless in use on the network?

- Is this an office network or just a home network? How many machines are on it, what functions do they perform (workstation, file server, mail server, etc.), and how are they interconnected?


One of the keys to figuring out the intent and possible danger of a reported connection from the outside world is to figure which ports are being used in the connection. By default, many ports known to vulnerable to exploit are left open. The thing to do is to eliminate access to those ports by shutting down the services that use them and configuring your firewall to block connections on those ports.

You can get some interesting and illuminating detail in that regard by opening a DOS window and typing the following command at the prompt:

netstat -ano

DMR --
In the beginning of this thread he said he didn't have access to any other computers, so I'm pretty sure he has only this one computer and no network.

Southernneonservice --
You should still answer all of DMR's questions to help determine a possible explanation/solution.

I recall asking you in a prior post how well you knew the person that installed XP on your computer; I don't recall the exact entries now, but something led me to suspect this person may attempt to do something like this because of certain programs on your computer that you didn't even know existed.

I still recommend a fresh installation of Windows2000 (or purchase XP), and install it yourself!

Im not aware of having any type of network. I think I may have dowloaded the tend Micro wireless program a dfew months ago when trying to recover my trend Micro registration code that was lost. I have a dsl with a Westell Modem. All I have is this one machine here at home and the only thing connected to it is a Toshiba Pocket Pc. The guy that installed the XP on my machine is very reputable. He is a great guy that is very professional. He is a student that works on the conputers at the doctors office my wife works for. I found out through my security booster that I have lots of ports that are vunerable but I dont know how to shut them down. I keep getting a message from Trend Micro that unknown computer is connected to my network. Then it gives me a WIFI Dection. Status unknown, IP address 192.168.1.254, Computer Na, Mac address 00:of:db:00:c:gd. I never thought about it hard enough think, man I don't even have a network so why should I be concerened? I have gone to Microsoft and downloaded lots of things in the past and I think the updates and service packs mess up lots of things, Im getting a security message that has several warnings , Ms04 027, ms05 004 are a couple of them and I think they came from downloading the net update. Mabe you guys can give me a little insight on these things. Thanks

I really am illiterate when it comes to these machines. I can about figure anything out with common sense but these computers require an intellegent knowledge and if you start trying to use common sense you ruin your whole system :evil: . I think the IP address that is connecting to my net work is my own. I dont know why my firewall doesn't recognize it. I have another round with Microsoft Sat and we are going to get my downloading problem straightened out. Ill post the outcome. I appreciate all of you guys help . Tim