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computer freezes :(
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Join Date: Dec 2003
Posts: 2
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Solved Threads: 0
HI,
ive been lookin at my fiancees computer, shes in some other country so i have to use remote connection to look at her computer.
She has installed windows 2000 pro, and the computer can run fine many many hours or it can freeze after 1 minute.....it seems like when the cpu processing gets somewhat heavy, the computer freezes.
- Ive updated and run norton antivirus without findin any virus.
- Ive updated driver files for video & audio card.
- Ive installed latest patch. (service pack 4 for windows 2000 pro)
But it still keeps freezing at random times. Anyone got any idea ?
thanx.
ive been lookin at my fiancees computer, shes in some other country so i have to use remote connection to look at her computer.
She has installed windows 2000 pro, and the computer can run fine many many hours or it can freeze after 1 minute.....it seems like when the cpu processing gets somewhat heavy, the computer freezes.
- Ive updated and run norton antivirus without findin any virus.
- Ive updated driver files for video & audio card.
- Ive installed latest patch. (service pack 4 for windows 2000 pro)
But it still keeps freezing at random times. Anyone got any idea ?
thanx.
Last edited by khaali; Dec 13th, 2003 at 5:12 pm.
The problem could easily be hardware-related, but since you say the computer is in another country, troubleshooting will be rather difficult.
Possible hardware causes could be:
- Faulty power supply (as already mentioned)
- Bad RAM
- Faulty video/network/etc. card
- Faulty motherboard
- Ventilation/thermal problem
If you want to start eliminating software causes, I'd start turning off all unneccessary running programs and processes/services one at a time. Also run a spyware/adware removal program like SpyBot or Ad Aware.
If you get the system as pared down as possible but it still freezes, it's most likely hardware.
Possible hardware causes could be:
- Faulty power supply (as already mentioned)
- Bad RAM
- Faulty video/network/etc. card
- Faulty motherboard
- Ventilation/thermal problem
If you want to start eliminating software causes, I'd start turning off all unneccessary running programs and processes/services one at a time. Also run a spyware/adware removal program like SpyBot or Ad Aware.
If you get the system as pared down as possible but it still freezes, it's most likely hardware.
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