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Page cannot be displayed when login to Hotmail

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Join Date: Apr 2005

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rmistry

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Page cannot be displayed when login to Hotmail

Apr 2nd, 2005

Hi

I am having trouble logging in to Hotmail and this problem is manifested in both IE and firefox which I have recently just installed. It was working fine up until 3 days ago.

When I enter username/password at www.hotmail.com I get the message 'The page cannot bb displayed' - though it is a valid account which I have been using for years.

I have run spybot and HijackThis and fixed any problems through them and also deleted cookies, temp internet files and history.

I also installed Firefox to see if this was a browser related issue but the same problem occurs.

Does anyone have courses of actions that I should try to remedy this problem?
Thanks

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Join Date: Aug 2003

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caperjack

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Re: Page cannot be displayed when login to Hotmail

Apr 3rd, 2005

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Originally Posted by rmistry

Hi

I am having trouble logging in to Hotmail and this problem is manifested in both IE and firefox which I have recently just installed. It was working fine up until 3 days ago.

When I enter username/password at www.hotmail.com I get the message 'The page cannot bb displayed' - though it is a valid account which I have been using for years.

I have run spybot and HijackThis and fixed any problems through them and also deleted cookies, temp internet files and history.

I also installed Firefox to see if this was a browser related issue but the same problem occurs.

Does anyone have courses of actions that I should try to remedy this problem?
Thanks

Register the following system files
Click Start > Run
Type “regsvr32 softpub.dll�? (w/o quotes)
Press OK
Repeat the above steps for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll

check this link
http://www.daniweb.com/techtalkforum...tml#post104213

Win7 whats it all about .
http://www.microsoft.com/canada/windows/windows-7/
Going with the Flow ,but the water is low and the rocks are Hard

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Join Date: Apr 2005

Posts: 6

Reputation: rmistry is an unknown quantity at this point

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rmistry

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Re: Page cannot be displayed when login to Hotmail

Apr 3rd, 2005

Hi Caperjack

Thanks for the suggestions,

I have tried the commands step by step as you suggested but am experiencing the same result as before. I go to www.hotmail.com and type in the user/password of my account which then gets redirected to the following URL ...

https://loginnet.passport.com/ppsecu...mail&msppjph=1

and after about 1 minute it finally ends up at

http://www.hotmail.msn.com/cgi-bin/sbox?did=1&t=.....

with 'The page cannot be displayed message' ...

Note that this seems to be a localised hotmail issue as my yahoo email account is still accessible.

Any further thoughts ???

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Join Date: Aug 2003

Posts: 10,057

Reputation: caperjack is a splendid one to behold

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caperjack

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Re: Page cannot be displayed when login to Hotmail

Apr 3rd, 2005

•

Originally Posted by rmistry

Hi Caperjack

Thanks for the suggestions,

I have tried the commands step by step as you suggested but am experiencing the same result as before. I go to www.hotmail.com and type in the user/password of my account which then gets redirected to the following URL ...

https://loginnet.passport.com/ppsecu...mail&msppjph=1

and after about 1 minute it finally ends up at

http://www.hotmail.msn.com/cgi-bin/sbox?did=1&t=.....

with 'The page cannot be displayed message' ...

Note that this seems to be a localised hotmail issue as my yahoo email account is still accessible.

Any further thoughts ???

sorry ,just passing on the thing that worked for others ,never have a problem with hotmail myself

Win7 whats it all about .
http://www.microsoft.com/canada/windows/windows-7/
Going with the Flow ,but the water is low and the rocks are Hard

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Join Date: May 2005

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meg_addict meg_addict is offline

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Re: Page cannot be displayed when login to Hotmail

May 5th, 2005

Hi There !!
I'm an ISP from Nagpur , India . Few of my customers were facing this problem . I've done some changes in their Firewall settings . I've "removed" denial to UDP 443 - 446 in the firewall . Denial to TCP 445 and TCP/UDP 135-139 remain . It has worked immediately on all machines . They were either using Tiny or D-link DI 604 Broadband Routers as firewalls .
I hope it works for you too .

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Originally Posted by rmistry

Hi

I am having trouble logging in to Hotmail and this problem is manifested in both IE and firefox which I have recently just installed. It was working fine up until 3 days ago.

When I enter username/password at www.hotmail.com I get the message 'The page cannot bb displayed' - though it is a valid account which I have been using for years.

I have run spybot and HijackThis and fixed any problems through them and also deleted cookies, temp internet files and history.

I also installed Firefox to see if this was a browser related issue but the same problem occurs.

Does anyone have courses of actions that I should try to remedy this problem?
Thanks

•

Join Date: May 2005

Posts: 4

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DesFox59

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Re: Page cannot be displayed when login to Hotmail

May 19th, 2005

•

Originally Posted by rmistry

Hi Caperjack

Thanks for the suggestions,

I have tried the commands step by step as you suggested but am experiencing the same result as before. I go to www.hotmail.com and type in the user/password of my account which then gets redirected to the following URL ...

https://loginnet.passport.com/ppsecu...mail&msppjph=1

and after about 1 minute it finally ends up at

http://www.hotmail.msn.com/cgi-bin/sbox?did=1&t=.....

with 'The page cannot be displayed message' ...

Note that this seems to be a localised hotmail issue as my yahoo email account is still accessible.

Any further thoughts ???

I think I've got same problem

Hi,

No luck I'm afraid.

This issue started a couple of months ago and has now stopped me logging into anyone's hotmail address on this PS .. I have up to date Adaware and AVG anti virus and spyblaster delpoyed. Although no firewall.

Anyway symptoms are as follows:-

type in www.msn.co.uk

Main screen appears OK except top right hand corner which is white with following message

! Action canceled.
Internet Explorer was unable to link to webpage requested. The page might be temporarily unavailable.

If I then click on the hotmail link on MSN .. it brings up the usual sign in page asking for address and password.

Type in the relevant details (for any hotmail account) - press OK

and I get a pure white display except for address bar which has this VERY Long address

https://loginnet.passport.com/ppsecu...&bk=1116537306

In the past I got round this by typing www.hotmail.com into the address box and it would open up .. But now it just returns to the sign in page requesting password to be re-entered .. etc etc .. ad infinitum .. until system becomes unstable .. and blue screen death.

Any ideas ??

Please advise

thanks

Des

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Join Date: Apr 2005

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rmistry

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Re: Page cannot be displayed when login to Hotmail

May 19th, 2005

In the end it was a router issue I think but not entirely sure. I found some posts on google about problems with hotmail and router settings (I have Linksys) and was to do with resetting the MTU value (mine is at 1500) - In fact I belive I changed it and then changed it back to it's original 1500 and that seemed to have solved the problem - hey presto. Sorry that i can't be any more explicit but you may want to try and change this setting and see what happens.

Good Luck!

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Join Date: May 2005

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DesFox59

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Re: Page cannot be displayed when login to Hotmail

May 19th, 2005

•

Originally Posted by caperjack

Register the following system files
Click Start > Run
Type “regsvr32 softpub.dll�? (w/o quotes)
Press OK
Repeat the above steps for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll

check this link
http://www.daniweb.com/techtalkforum...tml#post104213

Hi tried all the steps

and encountered a message saying

'LoadLibrary (name of dll) failed'
GetLastError returned Ox00000485

for the following three dll

regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll

Any ideas ??

Thanks

Des

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Join Date: Jul 2005

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memol

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Re: Page cannot be displayed when login to Hotmail

Jul 20th, 2005

I had the same problem: the hotmail homepage came up but when i entered my usename and password it said the page cannot be displayed and also my msn messenger couldnt sign in. So here's what i did
go on your MSN messenger... click on tools>options> go to connection tab then click on advanced settings. uncheck all the four squares.... try that and see if it resolves ur problem. i hope that helped...

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Join Date: Jul 2005

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sebastiannus sebastiannus is offline

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Re: Page cannot be displayed when login to Hotmail

#10

Jul 23rd, 2005

I am having the same problem, I have been to two other computers at internet cafes and have gotten the same "page cannot be displayed" error.

I just hope it's a server problem, in any case where can one contact hotmail's staff or help?