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Acer laptop has a blank screen
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Join Date: Aug 2009
Posts: 5
Reputation:
Solved Threads: 0
Hi,
I have an Acer Aspire 4720Z. I was on the Internet last night when my screen blinked. About 20 minutes later my screen froze, so I turned it off. This morning I turned it on, and logged in. The screen is blank. I've tried turning it off and on with the same results. I don't want to reboot it because I've got some files that I need that are only on this laptop. Any suggestions? Please help!
Thanks!
Angela
I have an Acer Aspire 4720Z. I was on the Internet last night when my screen blinked. About 20 minutes later my screen froze, so I turned it off. This morning I turned it on, and logged in. The screen is blank. I've tried turning it off and on with the same results. I don't want to reboot it because I've got some files that I need that are only on this laptop. Any suggestions? Please help!
Thanks!
Angela
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Join Date: Sep 2007
Posts: 164
Reputation:
Solved Threads: 8
rebooting wont destroy files.
more information needed.
Laptops often overeat and need time to cool down before working, again.
screen blinking and freezing canbe a sign of overhaet (or many other things viruses, failing screen, failing chips, bad memory ...) but my suspiscion is cool everythning (I have siuggested to clietns put in freezer!) no hte machine not the client!
If that does nt cure it then the problem maylie in the screen video area
M
more information needed.
Laptops often overeat and need time to cool down before working, again.
screen blinking and freezing canbe a sign of overhaet (or many other things viruses, failing screen, failing chips, bad memory ...) but my suspiscion is cool everythning (I have siuggested to clietns put in freezer!) no hte machine not the client!
If that does nt cure it then the problem maylie in the screen video area
M
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Join Date: Sep 2007
Posts: 164
Reputation:
Solved Threads: 8
There is not a lot wrong with the computer!
The login problem is a software one and I cannot help on that.
Try loggining in as another administrator (ADMINistrator / Administrator and see is thse id passwds can help.
It seems as though there is a osftware block preventing youlogging in.
as all the required software in normally up and running prior to login time
BOL
M
The login problem is a software one and I cannot help on that.
Try loggining in as another administrator (ADMINistrator / Administrator and see is thse id passwds can help.
It seems as though there is a osftware block preventing youlogging in.
as all the required software in normally up and running prior to login time
BOL
M
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Join Date: Aug 2009
Posts: 5
Reputation:
Solved Threads: 0
M and Rik,
I tried opening it in safe mode. The only thing that would show up was the words safe mode at the bottom and top of the screen otherwise it was blank. When I hit F8 it went to the safe mode screen with system repair as one of the options. I am trying that. Hopefully it works. Thanks so much for all the help!
Angela
I tried opening it in safe mode. The only thing that would show up was the words safe mode at the bottom and top of the screen otherwise it was blank. When I hit F8 it went to the safe mode screen with system repair as one of the options. I am trying that. Hopefully it works. Thanks so much for all the help!
Angela
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