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Windows installer messege keeps popping up asking for office XP cd...plz help

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Join Date: Dec 2003

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rhall75

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Windows installer messege keeps popping up asking for office XP cd...plz help

Dec 15th, 2003

Everytime I try to use a microsoft office program, such as word or excel. It asks for Office XP cd. Not only then but also when I try to do a search in windows. Which has nothing to do with Office. It has just started doing this and it has been installed and used for months now. When it asked for the office XP cd i place in the cd and it says it cant find the file it is looking to install. So I decided I would just uninstall and then reinstall office, but when I went to add/remove in the control panel and tried to remove it the same installer window pops up. How can I remove this program so the installer will stop popping up? Can I do it through the registy? Also could the problem be that when I put in the cd it is not the cd that I originaly used to install the program, but it is the same Office version? Either way I do not have the cd I originally used ....it was lost.... So any help on how to remove it would be great. By the way the OS is Windows 2000 pro.

Thanks,
Rob

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Join Date: Dec 2003

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Gencu

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Re: Windows installer messege keeps popping up asking for office XP cd...plz help

Dec 29th, 2003

I keep having the same reply.... mine happened when I tried to dowload a shareware. Now I can't seem to get rid of it. It keeps asking for MicrosoftMoney.msi. I've searched everywhere and I can't seem to find this. Any ideas?
Thanks!

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Join Date: Jan 2004

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JohnO

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Re: Windows installer messege keeps popping up asking for office XP cd...plz help

Jan 6th, 2004

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Originally Posted by rhall75

Everytime I try to use a microsoft office program, such as word or excel. It asks for Office XP cd. Not only then but also when I try to do a search in windows. Which has nothing to do with Office. It has just started doing this and it has been installed and used for months now. When it asked for the office XP cd i place in the cd and it says it cant find the file it is looking to install. So I decided I would just uninstall and then reinstall office, but when I went to add/remove in the control panel and tried to remove it the same installer window pops up. How can I remove this program so the installer will stop popping up? Can I do it through the registy? Also could the problem be that when I put in the cd it is not the cd that I originaly used to install the program, but it is the same Office version? Either way I do not have the cd I originally used ....it was lost.... So any help on how to remove it would be great. By the way the OS is Windows 2000 pro.

Thanks,
Rob

Rob,
I have the same problem
do you have a fix?

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Join Date: Aug 2003

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caperjack

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Re: Windows installer messege keeps popping up asking for office XP cd...plz help

Jan 6th, 2004

Get and run Spybot and Ad-aware ,maybe even Hijackthis,and go to the hijack forum for help with the log ,

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JohnO

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Re: Windows installer messege keeps popping up asking for office XP cd...plz help

Jan 7th, 2004

Thanks I tried that.
1st I replaced corrupted installer executable
2nd I used switches in excel to reset it.
This Fixed all the problems.

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alfish

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Re: Windows installer messege keeps popping up asking for office XP cd...plz help

Jan 9th, 2004

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Originally Posted by JohnO

Thanks I tried that.
1st I replaced corrupted installer executable
2nd I used switches in excel to reset it.
This Fixed all the problems.

Where did you get the new installer executable?

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Join Date: Mar 2007

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FatCamel

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Re: Windows installer messege keeps popping up asking for office XP cd...plz help

Mar 9th, 2007

I had a similar problem with photo gallery here is how I fixed the problem:

goto http://support.microsoft.com/kb/290301 and download the Windows Installer CleanUp Utility select the program that is giving you the problem and click remove.
Good luck