wireless computer connected to internet but can't update anti-virus program

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wireless computer connected to internet but can't update anti-virus program

 
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  #1
Sep 3rd, 2009
I apologize if I'm posting in the wrong spot, this is a first time for me.

My wireless computer is connected to the internet but I can't update the virus definitions in my anti-virus program. I've tried downloading a different anti-virus program but I can't get to the websites. The wired computer has no problems. I'm using a linksys wireless router. Does anyone have any idea what's wrong? Thanks for any help/suggestions.
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Re: wireless computer connected to internet but can't update anti-virus program

 
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Sep 3rd, 2009
Do you get an error message?
This problem is typical of some Spyware infections.
Try Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php
BS, PH, CIB
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Re: wireless computer connected to internet but can't update anti-virus program

 
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Sep 3rd, 2009
Thank you hughv for your reply and suggestion. I'm scanning right now and will post the result (good or bad).

The error message that I got when I was trying to update the antivirus programs was just that I wasn't connected to the internet.
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Re: wireless computer connected to internet but can't update anti-virus program

 
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Sep 3rd, 2009
Do you have a firewall installed? My firewall once blocked my anti virus program, try looking to see if internet or server connection is blocked/denied access.

Which anti virus/firewall are you using?
I don't mind helping but please mark your thread as solved once the problem is sorted. If you figure it out tell us how you did it, don't just abandon your thread!
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