internet explorer keeps starting up on its own. Help please!

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internet explorer keeps starting up on its own. Help please!

 
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Sep 3rd, 2009
Hello,

I am pretty sure I have accidentally downloaded and run a Trojan. Since then, IE opens by itself and is directed to some strange URL. Then multiple tabs open. Then other windows of IE open...

I read the posts at http://www.daniweb.com/forums/thread214920.html, which discuss the same problem. I've downloaded and run some of the programs recommended in those threads but unfortunately the problem is still there.

Anyone with experience can please give me a hand? That would be so much appreciated! Thank you!

F
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Re: internet explorer keeps starting up on its own. Help please!

 
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Sep 3rd, 2009
Hi, Welcome to Daniweb,
What programs have you used and where are the logs? We really can't advise anything until we get a bit more info, especially the logs of the programs you have run.
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Re: internet explorer keeps starting up on its own. Help please!

 
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Sep 3rd, 2009
Hello, I am new to Daniweb - apologies if I am wrong to say this, had something similar posted myself a few days ago and it turned out to be my keyboard.
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Re: internet explorer keeps starting up on its own. Help please!

 
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Sep 3rd, 2009
Originally Posted by karg View Post
Hello, I am new to Daniweb - apologies if I am wrong to say this, had something similar posted myself a few days ago and it turned out to be my keyboard.
No - You're fine to post that. After all, they linked to your thread, so probably a good idea to post that...

I was going to post something similar, but figured Judy had it covered.

This is most likely malware with the misdirection to strange url and then the multiple IE opening....

PP
Last edited by PhilliePhan; Sep 3rd, 2009 at 6:10 pm.
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Re: internet explorer keeps starting up on its own. Help please!

 
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Sep 3rd, 2009
Sorry PP, didn't get back here. fabianslo, you need to post those logs for us Ok? Especially the MBA-M log, if you ran it, and HiJackThis.
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Re: internet explorer keeps starting up on its own. Help please!

 
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Sep 3rd, 2009
goto google dwn laod trojan remover www.simplysup.com/ it will give you 30 days to remove your trojans
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Re: internet explorer keeps starting up on its own. Help please!

 
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Sep 3rd, 2009
Originally Posted by johnzzz.57 View Post
goto google dwn laod trojan remover www.simplysup.com/ it will give you 30 days to remove your trojans
johnzzz.57 realize you want to help but the poster has not posted logs from programs all ready run. We need to see THOSE logs before deciding on how to proceed further.
fabianslo, please do not run any other programs. We need to see the logs from the ones you have run all ready and need more information on your system itself before deciding how to go further.
Judy
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Re: internet explorer keeps starting up on its own. Help please!

 
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Sep 4th, 2009
Dear all,

Thank you so much for all your answers. I really appreciate that you are taking the time to help a complete stranger. You guys are great!

Last night I left a few anti-malware programs running. I think one of them got the Trojan. At the very least two things are true: 1. The anti-malware program claims to have found and deleted a Trojan and 2. The problem has not recurred during the whole day today (Yesterday not 10 minutes would go by without IE starting up on its own).

I understand that I should not run into concluding the problem is solved, right? Do you guys think I should still re-run the tests and post the logs (unfortunately i did not keep the logs from my first run of tests)? My notebook is my main tool for work and I need to be able to trust it is gonna work OK. For example, I am going to an international conference next week and I need to know I will be able to run my presentation safely without IE starting up in the middle of it.

Please let me repeat how much I appreciate your help. Thank you!

Best,
Fabian

Originally Posted by jholland1964 View Post
johnzzz.57 realize you want to help but the poster has not posted logs from programs all ready run. We need to see THOSE logs before deciding on how to proceed further.
fabianslo, please do not run any other programs. We need to see the logs from the ones you have run all ready and need more information on your system itself before deciding how to go further.
Judy
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Re: internet explorer keeps starting up on its own. Help please!

 
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Sep 4th, 2009
I understand that I should not run into concluding the problem is solved, right? Do you guys think I should still re-run the tests and post the logs (unfortunately i did not keep the logs from my first run of tests)?
Fabian, we can't give you any answers because we have no idea the names of the programs you actually ran. If you ran the program from the link you gave then evidently it was combofix, which is most definitely a program that SHOULD NOT be run without first being told to run it. PP made that very clear in that thread. That is the only program noted in that thread. If this is the one you did run the log can be found at C:\ComboFix.txt.
You say you ran PROGRAMS...What programs? You, for some reason, are not being forthcoming here on what you have done. I have no idea why but we cannot offer ANY suggestions or conclusions until we know EXACTLY what was done. Just saying programs tells us absolutely nothing. There are good programs and bad programs out there, many of both, but we have no idea of even one that you ran. We will not offer advice until we see the logs or know the exact names of the programs you ran.
So NO I will not say your computer is clean.
Last edited by jholland1964; Sep 4th, 2009 at 10:44 am.
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Re: internet explorer keeps starting up on its own. Help please!

 
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Sep 4th, 2009
Originally Posted by jholland1964 View Post
Fabian, we can't give you any answers because we have no idea the names of the programs you actually ran. If you ran the program from the link you gave then evidently it was combofix, which is most definitely a program that SHOULD NOT be run without first being told to run it. PP made that very clear in that thread. That is the only program noted in that thread. If this is the one you did run the log can be found at C:\ComboFix.txt.
You say you ran PROGRAMS...What programs? You, for some reason, are not being forthcoming here on what you have done. I have no idea why but we cannot offer ANY suggestions or conclusions until we know EXACTLY what was done. Just saying programs tells us absolutely nothing. There are good programs and bad programs out there, many of both, but we have no idea of even one that you ran. We will not offer advice until we see the logs or know the exact names of the programs you ran.
So NO I will not say your computer is clean.

Here is the log from Malwarebytes' Anti-malware (this is the program that I think took care of the problem):

Malwarebytes' Anti-Malware 1.40
Database version: 2735
Windows 6.0.6001 Service Pack 1

9/4/2009 11:23:48 AM
mbam-log-2009-09-04 (11-23-48).txt

Scan type: Full Scan (C:\|D:\|F:\|)
Objects scanned: 435891
Time elapsed: 8 hour(s), 23 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\ByteLinker (PUP.BitSpirit) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
F:\Maxtor backup\FABIAN-PC\C\Users\Fabian\AppData\Local\VirtualStore\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe -startup (Trojan.Downloader) -> Quarantined and deleted successfully.
F:\Maxtor backup\FABIAN-PC\History\Level2\C\Users\Fabian\AppData\Local\VirtualStore\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe -startup (Trojan.Downloader) -> Quarantined and deleted successfully.
F:\Stuff Stored\Software\Acbat\Keygen.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
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